Competencies : Project Management, SAP ERP Customer Service (CS)
Experience (Years) : 10 & Above
SAP Project Manager - PSR Integration Manager ((PSR = Partner System Readiness)
Essential Skills :
- Project Management experience (ideally SAFE framework)
- Experience integrating systems using Middleware technology (no technical skillsrequired, but basic understanding is beneficial
- Experience working in an SAP ERP environment
- Experience in the Pharma and / or Diagnostics industry is beneficial
- Stakeholder management and negotiation skills
Skills :
Ensure monitoring and error handling requirements are documented to enableautomated monitoring / maintenance processesUnderstand the connectivity for assigned integrations and can communicate withrelevant partners.Ensure integrations are adequately covered during DET and DILTrack and report the process for interface delivery within the ASPIRE deploymentSupport Testing activities during Testing (SAT, Integrated SAT, DET) for assignedintegrations.Support Key Partner System Cutover activities.Actively participate in the risk management for the assigned integrations.Skills / CompetenciesRole Description :
Build up and maintain E2E knowledge and support all integrations assigned.Ensure information on the assigned integrations is defined, aligned, documented, andcommunicated to all relevant teams by contributing to the integrated Deployment Plan.Ensure relevant documentation for integrations is complete and in the correct location.Maintain E2E central repository for assigned integrations, ensuring all teams haveaccess to complete integration information to reduce knowledge gaps across the teams.Collaborate with the E2E Support Framework and ensure the Operations teams haveseamless handover for incident and problem management.Ensure the operations teams have the right contacts and information to manageincidents and changes post deployment.Actively participate in Hyper Care preparation activities to ensure integrations areadequately planned and knowledge is handed over.Ensure that monitoring and support for assigned integrations are defined, agreed upon,and implemented by all impacted support / monitoring teamsCoordinate with BAs and SAs toParticipate in requirements gathering sessions to ensure all functionality and scope arewell documented.Review the requirements and ensure completion for business continuity.Ensure source-to-target mapping documentation exists (checking information about datasources exists).Build the knowledge to carry out impact analysis for downstream systems