Human Resource Manager - Learning and Talent

POSITION: HR Manager, Talent and L&D

STATUS: Full‑Time, Hybrid

LOCATION: Kohl & Frisch Limited

REPORTS TO: Director, Human Resources

DEPARTMENT: Human Resources

Founded in 1916, Kohl & Frisch Limited has a solid reputation in the healthcare industry that distinguishes it as the only national, Canadian‑owned and operated wholesale distributor. A family‑owned company, it is one of Canada’s leading national distributors and is the essential link between pharmaceutical manufacturers and healthcare providers. Kohl & Frisch is fully equipped to service large chain retailers, independent pharmacies, clinics, and hospitals for all their Rx, OTC, home healthcare, and front shop needs.

Primary Role of This Position

The HR Manager, Talent and L&D is a strategic partner that supports employee relations in addition to driving the vision and execution of company‑wide talent strategies that attract, develop, and retain top talent.

In collaboration with the Director, Human Resources, the primary focus of the position will be on leading through innovative approaches to talent acquisition, employer branding, learning and development, and leadership growth.

Employee Relations

• Primary contact to address Office employee inquiries and concerns, providing guidance and support on HR policies and procedures.
• Protect the interests of the company and employees in accordance with company policies and provincial law and regulations. Minimizes risk.
• Coach and train managers in their communication, feedback, recognition, and interaction responsibilities with the employees who report to them. Ensure managers know how to successfully, ethically, honestly, and legally communicate with employees.
• Monitor the implementation of a performance improvement process with non‑performing employees including Performance Improvement Plans (PIPs).
• Support Leave of Absence and Disability Management processes.

Talent

• Participate in the development of departmental goals, objectives, and systems as it relates to Talent Acquisition & Talent Management.
• Responsible for Talent Acquisition at K+F including recruitment of office roles, oversight of Distribution Centre workforce needs and external vendor relationships.
• Develop programs to support talent landscape including performance management, interview guides, skills matrices and training for hiring managers.
• Oversee Onboarding initiatives for new employees.
• Identify opportunities for improvement for Talent Management.

Learning and Development

• Lead the creation of K+F’s learning strategy that optimizes new and best in class strategies to ensure associates at all levels receive learning relevant to current and future roles.
• Conduct needs analyses by partnering with HR team and business leaders, and corporate office stakeholders to identify learning gaps and performance opportunities.
• Design and deliver leadership development programs that build capability at all levels of the organization, tailored to the needs of the different business units.
• Develop engaging, visually refined training content including eLearning modules, in‑person or virtual instructor‑led sessions, Job aids, reference cards, and position enablement tools.
• Other duties as required.

Education and Experience

• University degree in either Human Resources, Adult Learning, Instructional Design, Instructional Technology, Educational Technologies, or related fields. CHRP designation is an asset.
• 5‑7 years of progressive HR experience with expertise in talent acquisition management, adult learning, instructional design and learning development using multi‑modal delivery methods.
• Exceptional leadership, stakeholder management, and communication skills—both written and verbal—with the ability to convey complex ideas in a clear and compelling manner.
• Ability to manage daily workload, set priorities and meet required deadlines while managing competing demands.
• Demonstrate ability to handle sensitive and contentious issues with tact and respect.
• Ability to work both independently and co‑operatively as member of a team.
• A self‑starter, with the ability to work with all levels of the organization.
• Ability to multi‑task and prioritize workload in a fast‑paced environment.
• Knowledge of the Ontario Human Rights Code, Employment Standards Act, Freedom of Information and Protection of Privacy Act, Ontario Pay Equity Act, and other related legislation.
• Post‑secondary diploma/degree in Human Resources Management / CHRP designation.

How to Apply

If you are interested in applying, please submit a cover letter and a résumé to recruitment@kohlandfrisch.com.

Please ensure you specify the job title, HR Manager, People and Talent in the subject line of your email.

Kohl & Frisch would like to thank all applicants for their interest. Only those candidates who are selected for an interview will be contacted.

Kohl & Frisch Limited welcomes applications from individuals with disabilities and provides accommodations upon request for candidates taking part in the selection process.