Retail Representative

Its not a package. Its a promise.

As Canadas leading integrated freight package and logistics provider weve been helping promises get where they need to be for more than 60 years. How does the magic happen The journey starts with you . The places we go the elements we brave the promises we deliver its all possible because of our people. So whether youre looking to build new skills make an impact in your community or inspire your team we go there for you.

Description

Hours of work : Monday - Friday 11 : 15AM- 5 : 15PM Hours may vary. Flexibility required.

Location : 2801 45th Ave Vernon BC

Customer Service Orientation -

• Serving our customers in the most efficient and courteous manner on the telephone and in person Up-selling and cross selling Corporate Products and Services
• Handling customer complaints and inquiries Problem Solving
• Working to resolve problem shipments
• Working to resolve equipment and technology challenges
• Working with Head Office local management Drivers warehousing staff account managers and other Corporate partners to ensure excellence in customer service
• Relationship Building
• Building a positive relationship with Head Office local management Drivers Warehousing staff account managers and other Corporate Partners
• Building a positive relationship with customers
• Building a positive relationship with key contacts Vendors building tenants etc.
• Technology Assisting customers with shipping details and account challenges
• Loading scanning logging and calling resolution freight
• Cash reconciliation including deposits key control
• Communication

Responsibilities

Additional Responsibilities

Education

Experience

Skills

POSTING DETAILS

Location : 445 - Vernon

Working Conditions : Retail Center Environment; Warehouse Environment

Posting Number : 68368

Purolator is an equal opportunity employer committed to diversity and inclusion . We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices. During pre-screening we may use an Artificial Intelligence (AI) tool supported by human oversight to efficiently manage tasks such as resume screening and candidate matching enabling our team to connect with qualified candidates faster.

Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only contact . To apply visit our Careers Page.

We recognize that employees and their families are essential to our success. We strive to provide a safe healthy and supportive workplace ensuring the right people have the tools they need to thrive.

Every day at Purolator is an opportunity to connect with colleagues customers and communities to make a positive impact. Learn more about our values at .

Required Experience :

Unclear Seniority

Key Skills

Cement Plant,Anti Money Laundering,Arabic Speaking,Credit Control,ABAP,Field Sales

Employment Type : Full-Time

Experience : years

Vacancy : 1