Join to apply for the Branch Representative role at Master
Referrals increase your chances of interviewing at Master by 2x
Responsibilities
- Process orders and quotations using different methods and support inside sales team with quotation requests
- Manage all incoming phone calls in a professional manner
- Source parts and / or equipment in collaboration with buying groups and suppliers
- Understand clients’ needs and suggest appropriate products or services to achieve satisfaction
- Build sustainable customer relationships and trust with customers account through open communication
- Follow company guidelines, policies and procedures
- Address customer's concerns and offer the best solution to solve the problem in a timely manner
- Conduct physical inventory and maintain inventory accuracy and cleanliness
- Various other related duties including on-call duties to support the branch as assigned by supervisor
What You Bring to Our Team
Excellent verbal and written communication skillsProfessional phone manner and customer service skillsWorking knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)Ability to multitask, prioritize, and manage time effectivelyProblem solving abilitiesHigh School DiplomaGood sales abilities and persuasivenessAbility to work under pressure unsupervisedStrong work ethic and positive team attitudeGood organization skillsProfessional demeanorPrevious experience in HVAC-R industry, retail sales or technical related field (an asset)Completion of professional degree in refrigeration, heating, ventilation (an asset)Safety footwear requiredCompensation Information
Base Salary Range : $45,000 - $60,000 annually
Supplemental Pay Types Include : Annual bonus
The final salary will be determined based on the candidate’s skills and experience, in compliance with applicable regulations.
Benefits
Medical and dental coverage from day one, along with short and long-term disability protectionContribution to a collective registered retirement savings plan upon starting your role.Wellness spending accountAn employee assistance program including psychological, financial, and legal support.Access to telemedicine from the beginning of your employment.Reimbursement of professional association membership fees.Early vacation program.Company Background
Master, for over 70 years
We've been the HVAC-R leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States.
About Us
It's good to work with us
At Master, we offer you a dynamic, stimulating and fun environment. With a firm belief in healthy, open communications, we take a hands‑on approach with all our employees. Teamwork is an integral part of our values, and it's through teamwork that we achieve our greatest successes.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Other
Industries
Wholesale
#J-18808-Ljbffr