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Academic Assistant, Integrated College Services, OVC
Academic Assistant, Integrated College Services, OVCUniversity of Guelph • Guelph, ON, CA
Academic Assistant, Integrated College Services, OVC

Academic Assistant, Integrated College Services, OVC

University of Guelph • Guelph, ON, CA
5 days ago
Job type
  • Full-time
Job description

Academic Assistant, Integrated College Services, OVC

Location : Guelph, ON, CA, N1G 2W1

The Ontario Veterinary College (OVC) is Canada’s #1 veterinary school and the academic home of the Doctor of Veterinary Medicine (DVM) program. The Academic Assistant (AA) is a dynamic, fast‑paced position that supports DVM instructors, manages exams, CourseLink, and student accommodations, and documents SOPs.

Reporting to the Senior Manager, Student Experience, the AA is the first point of contact for DVM instructors and provides faculty with administrative support for exams, CourseLink, and processes related to students registered with Student Accessibility Services.

Responsibilities

  • Provide support to DVM instructors, including CourseLink, Student Accommodations, and Exams.
  • Manage multiple organizational email accounts and address support requests.
  • Ensure seamless service delivery across departments for instructor support processes and track service metrics.
  • Assist in documenting and maintaining Standard Operating Procedures for the DVM program.

Requirements

  • Minimum two years of community college education in a business program or equivalent combination of education and experience.
  • Proficiency with computers, including advanced use of MS Office (Word, Excel, SharePoint).
  • Experience with CourseLink or another Learning Management System is an asset.
  • Exceptional communication skills and ability to work independently and collaboratively.
  • Demonstrated high performance in a client service‑oriented environment with professionalism, confidentiality, and data security.
  • Experience within a post‑secondary academic environment is preferred.
  • To apply, please submit a cover letter and resume that clearly demonstrate how you meet the educational, experience, and skill requirements for this position.

    At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution.

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    Service Assistant • Guelph, ON, CA

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