Technical Services Engineer II

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Job Title : Technical Services Engineer II

Location : Nisku / Edmonton, Alberta, T9E 1K7 (Hybrid)

Assignment Duration : 6 months (with strong potential to convert to full-time)

Schedule : Full-time, 40 hours per week - Standard Shift

Work Arrangement : Hybrid (office, branch visits, and limited field support)

Position Summary

The Technical Services Engineer II provides pre- and post-sales technical support for engineered products and customer solutions. This role partners closely with Sales, Engineering, Project Management, and Operations teams to ensure technically sound, customer-focused solutions throughout the full sales-to-production lifecycle.

This position is well-suited for early-career engineers or new graduates who are eager to build long-term technical expertise, gain customer-facing experience, and grow within a global engineering organization.

Key Responsibilities

Technical & Sales Support

Serve as a technical point of contact for customers via email and phone

Support sales teams by providing technical input on engineered equipment and applications

Review customer requirements and assist in determining appropriate technical solutions

Participate in discussions with customers regarding drawings, specifications, and scope of work

Pre-Sales Support

Provide technical support during feasibility, design, tender, and bidding phases

Review and interpret tender documents, technical specifications, drawings, and proposals

Assist with quotations, technical documentation, and bid packages

Ensure proposed solutions meet customer needs and engineering requirements

Order Processing & Production Support

Receive and review customer purchase orders

Follow established internal processes to validate and release orders for production

Support drawing development and revisions related to customer orders

Coordinate with internal engineering, production, and project teams to ensure smooth execution

Post-Sales & Project Support

Prepare and review technical submittals and drawings for approval and compliance

Respond to customer technical inquiries and drawing-related questions

Assist project managers with technical problem-solving and solution delivery

Support customer training and application engineering activities as needed

Technical & Professional Skills

Ability to read, interpret, and create engineering drawings and specifications

Basic knowledge of CAD, CAM, or CAE systems

Strong written and verbal communication skills

Comfortable interacting with customers, sales representatives, and internal teams

Highly organized, detail-oriented, and able to manage multiple priorities

Collaborative, customer-focused mindset

Required Qualifications

Bachelor's degree in Engineering (Mechanical, Electrical, Chemical, or related discipline), or equivalent practical experience

1 3 years of relevant experience preferred (new graduates welcome if eager to learn and grow long-term)

Strong problem-solving, organizational, and interpersonal skills

Proficiency with Microsoft Office and standard computer applications

Valid driver's license and willingness to travel locally

Preferred Qualifications

Background in Mechanical, Electrical, Chemical, or Automation Engineering

Exposure to pumps, hydraulics, motors, or fluid handling systems is a strong asset

Experience supporting technical sales, project execution, or engineered equipment solutions

Work Environment & Travel

Hybrid role combining office work, branch visits, and limited field interaction

Local travel for branch visits, sales meetings, and training

No long-distance travel required during the first 6 months

Occasional light lifting may be required

Exposure to industrial, construction, and utility environments as needed

Location Preference

First preference : Edmonton / Nisku area

Second preference : Calgary

Third preference : Saxton