Medical Office Assistant (MOA)

Job Description

Job Description

Job Description

Family Focus prides itself on providing top-quality healthcare services to its community. Its dedicated team of professionals is committed to delivering exceptional patient care in a supportive and friendly environment. We are seeking a motivated and detail-oriented Medical Office Assistant to join the team.

Role Summary

As a Medical Office Assistant, you will play a vital role in ensuring our Veteran Assessment clinic's smooth and efficient operation. Your responsibilities will include managing administrative tasks, assisting healthcare professionals, and providing excellent customer service to our patients.

Key Responsibilities :

Call veterans within 24-48 hrs and schedule them in accordingly

Be a welcoming and professional front line person in the Veteran Affairs side of the business answering phone and assisting Nurse Practitioners / RNs

Report to the Veterans Affairs Business Unit Manager

Create profile / chart in EMR for veteran

Auto populate forms with their demographics and the clinics demographics for all forms for each veteran

Confirm appointments the previous day and ensure veterans have all relevant information for the appointment, are aware of all forms needed and aware of location of appointment (multiple locations)

Ensure all completed auto populated forms are in Drop Box under each NP and according to veterans name on the day of appt

Confirm completion of forms

Scan all completed forms to veterans chart then pass along to Business Unit Manager

Qualifications :

Diploma or certificate in Medical Office Administration or a related field.

2 years of experience.

Previous experience in a medical office or healthcare setting is preferred.

Proficient in Microsoft Office Suite and electronic medical records (EMR) systems.

Excellent communication and interpersonal skills.

Strong organizational and multitasking abilities.

Ability to work both independently and as part of a team.

High level of professionalism and confidentiality.

What We Offer :

Competitive salary and benefits package.

Opportunities for professional development and growth.

A positive and supportive work environment.

Company Description

At World Health Labs USA Inc, our mission is to create a seamless bridge connecting healthcare professionals from around the world, fostering a global community dedicated to building a healthier future. We are committed to uniting compassionate nurses with opportunities that transcend borders, enriching lives, and strengthening healthcare systems.

Driven by the belief that quality healthcare knows no boundaries, we specialize in bringing Canadian nurses to the USA, facilitating contract travel nurse jobs that not only offer professional growth but also contribute to the enhancement of healthcare delivery. Simultaneously, we empower international nurses to embark on fulfilling journeys in the USA, supporting their transition and ensuring they find a home away from home.

As advocates for the healthcare community, we also place American nurses in domestic travel roles across the United States, addressing regional healthcare needs and promoting a diverse exchange of expertise.

Our commitment goes beyond recruitment; we stand as partners in the journey of each nurse, ensuring a smooth transition, cultural integration, and a sense of belonging in their new environments. Together, we are bridging borders and building health, one compassionate caregiver at a time.

Company Description

At World Health Labs USA Inc, our mission is to create a seamless bridge connecting healthcare professionals from around the world, fostering a global community dedicated to building a healthier future. We are committed to uniting compassionate nurses with opportunities that transcend borders, enriching lives, and strengthening healthcare systems.\r\n\r\nDriven by the belief that quality healthcare knows no boundaries, we specialize in bringing Canadian nurses to the USA, facilitating contract travel nurse jobs that not only offer professional growth but also contribute to the enhancement of healthcare delivery. Simultaneously, we empower international nurses to embark on fulfilling journeys in the USA, supporting their transition and ensuring they find a home away from home.\r\n\r\nAs advocates for the healthcare community, we also place American nurses in domestic travel roles across the United States, addressing regional healthcare needs and promoting a diverse exchange of expertise.\r\n\r\nOur commitment goes beyond recruitment; we stand as partners in the journey of each nurse, ensuring a smooth transition, cultural integration, and a sense of belonging in their new environments. Together, we are bridging borders and building health, one compassionate caregiver at a time.