Job Description
Job Description :
As an Entry Level Customer Service Assistant at Sphirea Plus, you will play a key role in interacting with our clients, answering their inquiries, and ensuring their satisfaction with our products and services.
This is a fantastic opportunity for someone looking to start a career in customer service with plenty of room for growth and development.
Responsibilities :
- Handle incoming customer inquiries via phone, email, and live chat.
- Assist customers with product information, order processing, and tracking.
- Resolve customer issues and complaints promptly and professionally.
- Maintain a positive, empathetic, and professional attitude towards customers at all times.
- Keep records of customer interactions and follow up on open issues.
Qualifications
Skills Required :
- Strong verbal and written communication skills.
- Excellent problem-solving abilities and attention to detail.
- Ability to multitask and manage time efficiently.
- A customer-oriented attitude with a willingness to go the extra mile.
- Basic computer skills and familiarity with Microsoft Office or Google Suite.
Additional Information
Benefits :
- Competitive salary ranging from $43,000 to $52,000 per year.
- Comprehensive health, dental, and vision insurance.
- Paid vacation and sick leave.
- Ongoing training and professional development opportunities.
- A supportive and friendly work environment with opportunities for growth.
Join Sphirea Plus and kickstart your career in customer service with a dynamic team dedicated to making a difference!
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