Int Representative, Claims- Bodily Injury / Casualty

Job Description

Reporting to the Leader, National Casualty and Bodily Injury Claims, you have a track record of progressively challenging claims handling. You will be accountable for the investigation, negotiation and settlement of Intermediate Third Party Bodily Injury claims.  You are motivated by a challenge and strive to continually develop yourself and others.  You actively support change and seek to improve. You have effectively managed a portfolio of Automobile Bodily Injury, or Accident Benefit Claims, or Automobile PD Claims of increasing complexity.  You continually support the Team environment and raise your hand to assist others. You have a desire to be part of a diverse, highly engaged and high-performance team.

What can you expect in this role?

• Reporting to the Team Leader, Casualty, you are accountable for managing a portfolio of Intermediate Bodily Injury Claims.
• Engage all stakeholders in the effective management of a claim including underwriting and senior leadership
• Confirming policy coverages, investigating claims to determine liability and quantum.  Maintaining detailed file records.
• Attending / participating in mediations, pre-trials and settlement initiatives.
• Settle claims directly with Plaintiff’s Counsel.
• Direct and Instruct Defence Counsel.
• Professional, friendly, and courteous in all interactions, whether with customer, co-workers or vendors
• Perform well in a busy operation and remain calm under pressure
• Strive to continually push the boundaries of your adjusting experience and personal learnings
• Team player adaptable to changing environment
• Strong written and verbal communication skills
• Ability to work independently

What do you bring to the role?

Salary range is $48,700 - $89,800

About Us

Interested in this role, but don’t meet every requirement?  We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.

What’s in it for you?

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.  In addition to base pay, eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.

Go ahead and expect a lot — you deserve it.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting .

Background checks

This role requires successful clearance of background checks (including criminal checks and leadership references).