Senior Technical Program Manager

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

Lightspeed is a one-stop commerce platform that empowers merchants around the world to simplify, scale, and provide exceptional customer experiences. The Product & Technology org is seeking a highly skilled and experienced Senior Technical Program Manager to lead our Cloud Efficiency Program, scale and expand it beyond Cloud Vendors. As the program lead, you will be responsible for managing and expanding the existing program to optimize our cloud and vendor costs, establish an efficient cost‑management system, and drive strategic changes across the organization to achieve long‑term savings for the company. The TPM will work cross‑functionally with engineering, product management, procurement, finance and other stakeholders to ensure that projects are completed on time, within scope, and meet quality standards. Successful candidates should have excellent communication, problem‑solving, and strategic planning skills.

What you’ll be doing :

• Program Leadership : Manage the ongoing Cloud Efficiency Program, ensure successful delivery, planning for the next FY, expand coverage to SaaS vendors and AI. Consistently review and re‑define program goals, strategies, and success metrics to reduce and optimize cloud and vendor costs.
• Cost Optimization : Analyze current cloud usage, vendor contracts, and costs. Identify inefficiencies and develop strategies to optimize resources and reduce unnecessary expenditures.
• Project Management : Oversee multiple projects within the program, ensuring timely delivery, scope management, and budget adherence. Utilize agile methodologies to manage and track project progress.
• Reporting and Follow‑ups : Own the reporting structure, including cost attribution tracking, monitoring, and alerting systems. Provide regular updates to senior leadership on program status, achievements, and areas for improvement.
• Strategic Leadership : Help evolve the overall strategy with key stakeholders, providing insights into feasibility, timelines, risks, and cost to ensure program deliverables are aligned with strategic objectives. Proactively identify opportunities for improvement, bring up issues to TPM and XFN leaders, and advocate for necessary changes across products and teams.
• Collaboration : Work closely with multiple business units (including infrastructure, data teams, FP&A, and procurement) to balance centralized cost management systems with business units autonomy.

Continuous Improvement :

Use automation, chatbots, and AI‑driven solutions to streamline processes, enhance efficiency, and scale impact across programs.

What you need to bring :

Technical Skills :

What’s in it for you?

… and enjoy a range of benefits that’ll keep you happy & healthy :

Where to from here?

Obviously, this has to be mutually beneficial : we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are :

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual‑listed on the New York Stock Exchange (NYSE : LSPD) and Toronto Stock Exchange (TSX : LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier‑free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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