Underwriter, Group Medical

Company : CLIC

Department : Underwriting

Employment Type : Regular Full-Time

Work Model : Hybrid

Language : English is required, French is an asset.

The Opportunity :

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy.

That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose.

The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our Individual Insurance, Individual Wealth Management, and Group Retirement & Savings teams deliver products and services that provide financial security to Canadians.

Along with our distribution partners, we help our clients with some of their most important needs : protecting their families’ lifestyle in the event of a death, disability or illness;

reaching their saving goals; and building a secure and comfortable retirement. We operate with a high level of trust, integrity, and inclusivity to produce positive impacts for all our stakeholders.

As the Group Medical Underwriter, you will be responsible for evaluating the unique medical insurance needs of our clients while maintaining awareness of trends that affect the business.

You will interact with various clients and stakeholders to ensure the service needs of our clients are achieved.

How you will create impact :

Assessing group insurance applications to determine risk in accordance with company guidelines and cost-effective procedures, while ensuring service levels are met.

Examining, reviewing and documenting an accurate and concise summary of pertinent client information, including final decisions, remarks and recommendations that align with company policy and expectation.

Utilizing all applicable manuals and guidelines to understand product and procedural requirements needed to assess client applications, make decisions and determine if escalation is required.

Providing professional written and verbal communications to clients and stakeholders in a timely manner, while ensuring strict confidentiality of personal information is maintained.

How you will succeed :

You influence change and are committed to continuous improvement, in order to exceed client expectations.

You leverage critical thinking skills to identify problems and proactively propose solutions.

Your strong communication skills allow you to clearly convey messages.

You’re an effective team player who shares knowledge to support your peers.

To join our team :

You have 1-3 years of work experience in a related field.

You have a post-secondary education in a related discipline.

You have or are working towards the Health Insurance Associate (HIA) or Associate Customer Service (ACS) designation(s).

You have expert knowledge of medical terminology and underwriting fundamentals.

You have working knowledge and understanding of medical conditions, symptoms and treatments.

What you need to know :

You will travel occasionally.

What's in it for you?

Training and development opportunities to grow your career.

Flexible work options and paid time off to support your personal and family needs.

A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.

Paid volunteer days to give back to your community.

In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (, health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.