Accounts Receivable Coordinator

Unfamiliar with what we do? No worries, we've got you covered!

At Voyageur Aviation Corp., we deliver innovative solutions to customers with unique aviation requirements. We are an integrated provider of specialized aviation services, including, advanced engineering and maintenance capabilities, part sales and logistics management, aircraft leasing, and contract flying operations both internationally and domestically supporting humanitarian missions, cargo, and workforce movements to remote communities. Our headquarters are in North Bay, Ontario, and we are a wholly owned subsidiary of Chorus Aviation Inc.

What we offer and what makes us special:

• We stand out as a leading company engaged in exceptionally distinctive projects, spanning captivating destinations worldwide, and collaborating with extraordinary and exclusive clients.
• We can turn your wildest imagination into reality, whether it's complete plane restructuring and modernization, complex maintenance, or a comprehensive plane redesign.
• Our team comprises the best, with unparalleled expertise. No one else on Earth can match what we achieve. We are true pioneers in aviation.
• Abundant growth opportunities await you here. Our employees choose to stay for the long term, thriving in a culture of continuous learning and boundless possibilities.
• We've got you covered! Our comprehensive benefits program is employer-paid and includes extended health care, out-of-country insurance, as well as life insurance.
• Additionally, we offer a retirement pension plan, an employee and family assistance plan, and participation in the Employee Share Ownership Plan (TSX: CHR).

Explore your next role:

The AR Coordinator will be responsible for invoicing based on prescribed contracts and to collect on receivable accounts in accordance with established credit terms. This position requires a high degree of interaction and liaising with internal divisions to ensure all revenue is properly captured each month, in addition to the requirement to accrue revenue based on contracts that are in progress. It is expected accounts are reconciled monthly to ensure accuracy and proper reporting of outstanding amounts owed to the Company.

Your responsibilities:

• Create monthly revenue invoices for the Airline, MRO, and Leasing divisions in accordance with the relevant contract and route internally for approval, print, code, post in Great Plains (GP), and email final invoices to customer.
• Process all part sales invoices received daily, including coding and posting in Great Plains (GP).
• Process all the cost center invoices received daily, including review of the corresponding receiving report through the WA Accounting Portal.
• Process revenue invoice for Ambulance New Brunswick, in addition to scanning all support documents.
• Generate draft invoices using WinAir (WA) to identify MRO revenue that is to be accrued for work in process and create corresponding manual journal entry in Great Plains for revenue recognition.
• Ensure timely collection of customer accounts in accordance with credit terms and limits.
• Ensure incoming payments received are applied daily to customer accounts in Great Plains (GP) to support integrity and accuracy of reports provided to VPs.
• Investigate and resolve unapplied payments to ensure outstanding invoices are properly represented.
• Ensure all refund payments are discussed with supervisor/management prior to the return of funds so they may be considered and properly evaluated.
• Engage with internal and external customers on a regular basis regarding their account status through phone call and email.
• Ensure delinquent/problem accounts are brought forward to the AR Analyst promptly for further action and consideration of overall impact to their credit account portfolio.
• Support month end close functions related to Accounts Receivable and ensure subledger balances reconcile to the General Ledger.
• Perform customer reconciliations on all customer accounts monthly, ensuring all invoices have been sent out.
• Provide internal and external auditors with documents and reconciliations as requested to support walkthrough and testing phases.
• Ensure accounting policies are continuously upheld for compliance with National Instruments 52-109.

Your Distinctive Ingredients for Success:

• Post-secondary education in Accounting, Finance, or a related field is required.
• A minimum of 3 years of experience in a similar Accounts Receivable or accounting role is required.
• Possess strong computer skills with demonstrated proficiency in accounting-related software programs and advanced skills in Microsoft Excel.
• Excellent communication and interpersonal skills, with the ability to engage professionally with both internal and external stakeholders.
• Strong problem-solving, organizational, and time management skills, with exceptional attention to detail and accuracy in a fast-paced environment.
• Ability to deal with difficult customers, including those in arrears, with professionalism, patience, and sound judgment.

You must be legally eligible to work for a Canadian company (e.g., be a Canadian citizen, permanent resident of Canada, or possess a valid work permit) and provide a clear Criminal Background Check.

You belong here!

Voyageur Aviation Corp. is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require accommodation for the recruitment/interview process, please let us know and we will work with you to meet your needs.

Location and other Key Details:

Hybrid or fully remote work arrangements are available, depending on the candidate’s location.