IT Support Specialist

IT Support Specialist

Location : Hamilton Ontario

About Morison Insurance :

At Morison Insurance our team shapes who we are and the excellent service we provide our customers. We are a values-based company which means all our decisions and day-to-day operations are based on our 5 core values : Go Beyond Evolve Own It Our Promise Unified.

Morison Insurance is a family-owned and operated business. Over the past 30 years our company has grown from one office with 3 employees in downtown Hamilton to 100 employees in 6 offices across Southern Ontario.

We are currently seeking a team member who exemplifies and believes in our values to join our team as an IT Support Specialist!

This role is based out of our Hamilton location and is 5 days / week on-site.

Position Responsibilities :

Reporting directly to the IT Manager theIT Support Specialistprovides support to the entire Morison Insurance Team.

• Assist users in troubleshooting common computer issues or concerns
• Reply to requests for information technology services repairs support inquires or complaints
• Use a computer tracking system to manage new tickets
• Make recommendations to improve computer systems
• Provide documentation for customer support inquiries and resolutions
• Upgrade and manage systems to ensure they are operating effectively and efficiently
• Implement new business and productivity software
• Train staff on new software systems and best practices
• Maintain and back up security databases
• Other IT and admin tasks as required

Skills and Requirements For You To Succeed :

Values We Live By :

What We Offer :

Accommodations :

Morison Insurance prides itself on being an equal opportunity employer. Disability-related accommodations are available by request during any / all stages of the application process. If you have any special requirements please advise the interviewer during the recruitment and selection process. For more information regarding disability-related accommodation please email

We thank all applicants for their interest in this position; however only candidates selected for an interview will be contacted.

Required Experience :

Junior IC

Key Skills

Fund Management,Corporate Sales,HR Recruitment,Linux,Airlines

Employment Type : Full-Time

Experience : years

Vacancy : 1