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Night Captain (Part-Time)

Night Captain (Part-Time)

FAIRMONTOttawa, Ontario, Canada
23 days ago
Job description

Job Description

Reporting to the Concierge Leadership, responsibilities and essential job functions include but are not limited to the following :

  • Consistently offer professional, engaging and friendly service
  • Delivery of Food and Beverage orders
  • Co-ordinate and work with Front Office and Housekeeping Departments
  • Provide parking assistance upon arrival and departure of guest vehicles
  • Provide the guest with detailed parking fees and clear explanation of valet benefits
  • Work with the overnight Manager on duty
  • Luggage handling
  • Pick-up laundry and doorknob menus
  • Meet all guest needs in a pleasant, efficient and professional manner
  • Duties include : Shoeshine, In-Room Dining orders and Bell Services

Qualifications

  • Previous guest service and food & beverage experience required
  • Excellent communication skills in both official languages
  • Proven guest service excellence
  • Smart Serve Certification required
  • Valid Full Driver’s License with no infractions
  • Additional Information

  • Constant standing and walking throughout shift
  • Physical ability to operate a vehicle (foot pedals, gear shift, steering wheel, etc.)
  • Frequent bending and lifting (up to 50 lbs.)