Job Description
Reporting to the Concierge Leadership, responsibilities and essential job functions include but are not limited to the following :
- Consistently offer professional, engaging and friendly service
- Delivery of Food and Beverage orders
- Co-ordinate and work with Front Office and Housekeeping Departments
- Provide parking assistance upon arrival and departure of guest vehicles
- Provide the guest with detailed parking fees and clear explanation of valet benefits
- Work with the overnight Manager on duty
- Luggage handling
- Pick-up laundry and doorknob menus
- Meet all guest needs in a pleasant, efficient and professional manner
- Duties include : Shoeshine, In-Room Dining orders and Bell Services
Qualifications
Previous guest service and food & beverage experience requiredExcellent communication skills in both official languagesProven guest service excellenceSmart Serve Certification requiredValid Full Driver’s License with no infractionsAdditional Information
Constant standing and walking throughout shiftPhysical ability to operate a vehicle (foot pedals, gear shift, steering wheel, etc.)Frequent bending and lifting (up to 50 lbs.)