Supervisor of Employee Relations and Talent Management

Supervisor of Employee Relations and Talent Management page is loaded## Supervisor of Employee Relations and Talent Managementremote type : Hybridlocations : Ajax, ONtime type : Full timeposted on : Posted Yesterdayjob requisition id : JR100215

• Department
• Corporate Services
• Affiliation
• Non-Union
• Compensation Range
• $115,209.00 - $144,011.00
• Job Summary
• Reporting to Manager of HR Services this role is responsible for overseeing a team of approximately 5 individuals in labour and employee relations, recruitment, compensation and job evaluation. The position provides guidance and support to all levels of management on these matters. Key responsibilities include supporting collective bargaining, managing grievances, assisting with policy development and review, and overseeing recruitment and compensation functions. This role is pivotal in promoting and fostering positive labour and employee relations across the organization.
• Job Duties Include
• Lead and mentor a team of approximately five HR professionals, offering proactive daily guidance and support to ensure the achievement of team objectives and the effective execution of HR workplans.
• Provide expert advice on all labour and employee relations matters, recruitment and job evaluation.
• Lead the implementation of equitable, transparent, and inclusive recruitment processes, ensuring alignment with organizational goals and legislative requirements.
• Provide expert guidance to HR Generalists on best practices in recruitment, including process mapping, candidate experience optimization, and leveraging HR technology to streamline workflows.
• Recommend corrective actions for performance concerns, including training and discipline, and escalate serious cases to the Manager of HR Services.
• Lead and support disciplinary processes, including terminations.
• Manage the grievance process and guide managers through mediation and arbitration.
• Oversee internal and external investigations related to harassment, sick leave, and other concerns.
• Collaborate with legal counsel, labour boards, tribunals, and medical professionals as required.
• Participate in collective bargaining, including attending negotiations, preparing proposals, analyzing agreements, and maintaining accurate records.
• Provide guidance on positive employee relations, complaint handling, and hiring practices to minimize risk and prevent escalation.
• Ensure compliance with legislation, labour laws, collective agreements, compensation and job evaluation activities, protecting the Town’s interests.
• Promote consistency and fairness across HR policies and practices.
• Conduct research on HR trends to inform policy development and implementation.
• Work collaboratively with management and stakeholders on key projects.
• Contribute to the development, monitoring, and evaluation of HR strategies, policies, and programs aligned with corporate objectives.Qualifications / Skills
• University Degree in Human Resource Management or other applicable field OR Community College diploma plus a professional designation (Human Resources Designation ie. Certified Human Resources Professional (CHRP), Certified Human Resources Leader (CHRL) or equivalent).
• A minimum of 7 – 10 years progressive experience in labour and employee relations
• Experience in negotiating collective agreements; excellent knowledge of and experience in grievance / mediation processes and conducting workplace investigations.
• Sound knowledge in applicable legislation and regulations (i.e. Employment Standards, Labour Relations Act, Fire Prevention & Protection Act, Pay Equity Act, Human Rights Code, Occupational Health & Safety Act., etc.).
• Strong knowledge of Human Resources policies and procedures and the ability to develop such.
• Excellent communication and presentation skills (both written and oral) required to make presentations to individuals with various learning abilities.
• Ability to communicate effectively and with tact, with all levels of employees and individuals in various professional positions (i.e. lawyers, doctors, arbitrators, etc.).
• Excellent time management and project management skills and the ability to handle multiple projects with various and / or same deadlines.
• Ability to persuade, coach and influence both management and union leaders for resolution of contentious issues while maintaining good relations and de-escalating situations.
• Ability to interpret and communicate evolving changes in law and other legislation that may impact the Corporation.
• Ability to work in a fast paced and evolving environment where challenging the status quo, continuous improvement and best practices are embraced.
• Ability to handle stressful and sensitive situations.
• Strong ethics and morals and the ability ensure consistency is applied when dealing with adverse issues.
• Excellent analytical skills to review complex issues in a logical manner.
• Proficient skills in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Valid Ontario driver's license.What is Offered to Staff :
• Compensation : We offer competitive pay that reflects the responsibilities of the position.
• Hours of Work : This is a non-union position that works 35 hours per week. The hours of work are Monday to Friday from 8 : 30 a.m. - 4 : 30 p.m.
• Benefits : The Town offers full-time staff a comprehensive benefit package with paid sick, vacation and personal leave days; Employee & Family Assistance Program; Health & Wellness Program, Town of Ajax Fitness Centre Combo Membership; plus a defined benefits pension (OMERS pension).
• Hybrid Work Program : The Town offers a Hybrid Work Program. A flexible work arrangement, including the option to work from home some the time, is currently a possibility with this position, and can be discussed during the interview process.
• Vacancy Available : One open positionWe utilize AI solely for the purpose of anonymizing the application process to help ensure fairness and equity. Please note that AI is not used to screen candidates or make decisions regarding their suitability for any role.
• How to Apply
• If this opportunity matches your interest and experience, please click the “Apply” button above and apply by 11 : 59 p.m. on the closing date : January 22, 2026If you are a current Town of Ajax, please apply internally through the
• Jobs Hub
• app of your Workday account in order for your application to be processed as an internal applicant.
• Equal Opportunity Employer
• The Town of Ajax is committed to employment equity and building a workplace where all employees feel valued, respected and supported. We welcome applications from candidates of all backgrounds, especially those who have been historically excluded, including Black and Indigenous people, racialized communities, disabled persons, 2SLGBTQIA+ individuals, and others facing systemic inequities. If selected for an interview, you will be provided with an opportunity to indicate your access needs. We are committed to ensuring an accessible and respectful hiring process.If you would like to request content in an alternate format, please contact Human Resources by emailing careers@ajax.ca.Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.The success of the Town depends largely on the employees. Staff are relied upon day in and day out - whether it is for issuing a marriage license, maintaining a local park, fighting a fire, processing a tax bill, planning a new subdivision, instructing a fitness class, or plowing snow. The employees are the Town's Ambassadors.Take a moment to explore our current job openings and apply for those that align with your interests and qualifications. If nothing piques your interest at this time, consider signing up for a Job Alert or visiting

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