Assistant Manager, Event Services

Job Details

The ideal candidate will have :

• High school diploma required with a degree or certification in Hospitality, Business Administration or related field considered an asset.
• 3-5 years of experience in event services, preferably in a convention centre or similar environment.
• Experience supervising staff in a unionized environment is considered an asset.
• Minimum of 2 years of leadership experience, with demonstrated ability to manage and motivate teams.
• Ability to lift heavy objects, equipment and stand / walk for extended periods.
• Excellent communication and interpersonal skills.
• Proficiency in event management software and Microsoft Office.
• Knowledge of health and safety regulations, required.
• Responsible for forecasting staffing requirements, managing schedules, and reporting payroll.
• Experience with productivity measurements and budget forecasting to optimize resource utilization.
• Safety comes first – you have comfortable knowledge of health and safety, and food safety requirements, terms, and priorities.
• The job requires onsite presence – and flexibility to accommodate business demands. This may include evenings, weekends, or stat holidays.
• You are friendly and approachable and people friendly.
• You understand that time waits for no one and moving in a fast-paced environment is likely.
• First-Aid and Forklift certification is an asset.
• Working knowledge of cleaning equipment and tools
• Working knowledge of Microsoft Office suite, Working knowledge of payroll system
• Experience working with a unionized staff and familiarity with collective bargaining agreements is essential.
• Maintains department relevant MSDS (Material Safety Data Sheet) and certifications catalogue for quick reference and COR (Certificate of Recognition) audits

About Us

We are Edmonton’s Destination Management and Marketing Organization (DMMO). We also manage two of Edmonton’s award-winning venues, the Edmonton Convention Centre and the Edmonton EXPO Centre. We help tell Edmonton’s story, elevate the Edmonton experience, and drive inbound visitation and economic impact in the visitor economy.

Working together in a one-team approach aligned by our core values, Explore Edmonton’s business units’ market and sell Edmonton as a year-round destination to visit, work, and play in while also developing products and experiences that have a uniquely Edmonton flavour. And by incorporating the management of the city’s two award-winning venues into Explore Edmonton, we are uniquely positioned to attract major events, meetings, and conventions to our city, generating greater economic impact. While Explore Edmonton’s mandate is focused on generating inbound visitation, what we do and how we do it also enhances and amplifies the quality of life for Edmontonians. The people who live here are our greatest ambassadors, so making it easier for them to love our city makes it easier for us to sell it.

Managed by Explore Edmonton Corporation, the Edmonton Convention Centre and Edmonton EXPO Centre both work toward a vision of being among North America’s top-performing venues and achieve that vision through a commitment to positive social, environmental, and economic impact. As two of Edmonton’s largest and busiest venues, the Edmonton Convention Centre and Edmonton EXPO Centre have a combined 672,000 square feet and welcome more than 1.8 million visitors every year.

How to Apply

If this role piques your interest, please submit your cover letter and resume no later than  November 5, 2024.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.

Apply Here

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