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Administrative Assistant
Administrative AssistantRoyal Bank of Canada • TIMMINS, Ontario, Canada
Administrative Assistant

Administrative Assistant

Royal Bank of Canada • TIMMINS, Ontario, Canada
19 days ago
Job type
  • Full-time
Job description

Job Description

What is the opportunity?

RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We are proud of our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial goals.

The RBC Dominion Securities branch located in TImmins is looking for a resourceful, empathetic and collaborative individual to join our leading wealth management firm as an Administrative Assistant.

By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. Offering efficient internal support, you will be invaluable in ensuring the Advisory team functions fluidly and that each member receives the assistance they need to perform at their best.

What will you do?

  • Impact client experience through execution of client account administration, including account opening, account maintenance and efficient resolution of client request.
  • Maintain existing client accounts and identify opportunities to contact clients. You will be responsible for managing timelines and key dates for accounts to help ensure clients feel supported by our team.
  • Become well-versed in internal controls and industry regulatory requirements, ensuring client files and other necessary documentation is accurate, up-to-date and compliant.
  • Respond to client inquiries in an understanding and time-efficient manner (account transactions, requests, account documentation, account reporting, etc.).
  • Assist the Advisor team in welcoming and onboarding new clients.
  • Leverage your passion for planning to coordinate and prepare meetings for Advisors with their clients / prospects.
  • Tap into your superior problem resolution skills to provide proactive client service.
  • Effectively manage incoming communications from clients, Advisors and other internal and external partners.
  • Draw on your social media skills to update the team’s communication channels, including websites, LinkedIn, Facebook, brochures, newsletters.

What do you need to succeed?

Must-have

  • Strong skills in working with various business applications / technology
  • High level of time management and organization skills
  • Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
  • Exceptional verbal and written communication in English
  • Nice-to-have

  • Canadian Investment Regulatory Exam, CIRE
  • Knowledge of RBC Dominion Securities’ systems and procedures
  • Experience in the securities industry is an asset
  • What’s in it for you?

    We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that will ultimately help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from :

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • An opportunity to make a difference and have a lasting impact on the lives of others
  • The chance to work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Job Skills

    Customer Service, Data Entry, Data Gathering Analysis, Desktop Tools, Group Problem Solving, Interpersonal Relationships, Knowledge Organization, Teamwork, Time Management, Word Processing Software

    Additional Job Details

    Address :

    100 ALGONQUIN BLVD E : TIMMINS

    City : Timmins

    Country : Canada

    Work hours / week : 37.5

    Employment Type : Full time

    Platform : WEALTH MANAGEMENT

    Job Type : Regular

    Pay Type : Salaried

    Posted Date : 2026-01-15

    Application Deadline :

    2026-01-31

    Note : Applications will be accepted until 11 : 59 PM on the day prior to the application deadline date above

    Compensation for this position (including salary and discretionary / variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

    Pay Range

    The expected pay range for this position is :

    $35,000.00 - $47,000.00

    This position includes competitive-based pay, and the overall earning potential is impacted by a variable incentive structure, earning a multiple of salary up to :

    0.5x

    RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

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    Administrative Assistant • TIMMINS, Ontario, Canada

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