Branch Manager

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Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Role

The Branch Manager will be responsible for achieving and maintaining profitability of a Xylem service center through the management of daily operations and the delivery of exceptional customer service. The Branch Manager will ensure the highest standards in the attraction, recruitment, and development of a world class team of service and operations professionals. The Branch Manager will be an integral part of a global organization with a brand recognition that represents the highest quality standards and overall customer satisfaction.

Responsibilities

Daily Operations

• Plan, coordinate, schedule and control rental and service activities to achieve the budgeted sales margins, income and expense goals.
• Manage labor, maintenance and repair costs while maintaining product quality.
• Maintain and develop flexible, efficient and effective workflows and systems to reach financial and operational excellence. Contribute to the development and deployment of systemic improvements to enhance the safety, quality, capacity and capability of business processes within the branch. Execute continuous improvement opportunities using six sigma and lean methodologies to achieve business goals.
• Coordinate equipment requirements to maintain an inventory adequate for efficient operation, excellent customer service and maximum utilization. Routinely assess the need for rental equipment through feedback from sales personnel, customers and suppliers.
• Develop strategy for increasing capacity within service center to support service and repair on multiple Xylem product lines.
• Ensure compliance with local, Provincial, and federal laws and regulations (CEPA, OHS, TC, etc.). Satisfy customer, corporate and contractual reporting requirements and needs.

People Leadership

Qualifications

Day In The Life

In this role, the working environment is subject to intermittent exposure to jobsite conditions and hazards : petrochemical, refineries, mills, mines, construction sites, industrial / power plants, wastewater treatment plants, etc. Intermittent exposure to all outdoor weather conditions; intermittent exposure to shop and job site noise. include sitting, standing, and walking for long periods of time, and light lifting of up to 25 pounds. Travel will be required to fulfill the duties of the position.

We foster a positive, equitable and progressive workforce and are committed to accommodating applicants with disabilities throughout the hiring process. We will work with applicants requesting accommodation at any stage of this process. If you require any accommodation during the application and hiring process, please contact Human Resources, Christy Walsh at Christy.Walsh@xylem.com. Please note that this contact is for accommodation purposes only. Applications will not be accepted via email.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Sales and Business Development

Industries

Industrial Machinery Manufacturing

Location

Edmonton, Alberta, Canada

Salary

CA$80,000.00–CA$90,000.00 (3 weeks ago)

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