Aerospace Account Manager

Job Description

Job Description

JOB DUTIES

• Client Relationship Management : Build and sustain strong, long-term relationships with key aerospace clients, including OEMs (Original Equipment Manufacturers), suppliers, and government agencies.
• Primary Point of Contact : Act as the main liaison for assigned accounts, promptly addressing client inquiries, concerns, and service requests.
• Business Development : Identify and pursue opportunities for new business growth within existing accounts, expanding the company's presence and revenue.
• Sales Performance : Meet or exceed sales targets by developing tailored account strategies, accurately forecasting sales, and identifying opportunities for cross-selling and upselling.
• Strategic Input : Provide feedback on pricing strategies and product development to ensure competitiveness and alignment with market demands.
• Market Awareness : Stay informed about industry trends, competitor activities, and emerging aerospace technologies to proactively address client needs.
• Compliance & Standards : Ensure all activities adhere to aerospace industry standards, regulations, and compliance requirements, prioritizing safety and legal obligations.
• Project Coordination : Oversee the seamless delivery of products and services, working closely with internal teams (engineering, production, logistics) to ensure high-quality outcomes and timely delivery.
• Issue Resolution : Address any project-related challenges, including delays, budget concerns, or product quality issues, ensuring customer satisfaction and retention.
• CRM Management : Utilize CRM software to track account activities, sales pipelines, and client interactions to maintain organized, data-driven processes.
• Contract Negotiation : Negotiate terms and conditions with clients, ensuring clear, competitive, and mutually beneficial agreements.
• Risk Management : Identify and mitigate risks related to contracts, product deliveries, and client relationships, proactively developing solutions to minimize disruption.

KNOWLEDGE & SKILLS

• Sales Expertise : In-depth knowledge of sales processes, negotiation techniques, and customer relationship management (CRM) tools.
• Effective Communication : Strong written and verbal communication skills with the ability to present complex technical concepts to non-technical audiences.
• Organizational Acumen : Excellent organizational skills, with a keen attention to detail and the ability to manage multiple tasks efficiently.
• Time Management : Proven track record of meeting deadlines and managing time effectively across multiple projects.
• Analytical Thinking : Strong problem-solving skills with a solution-oriented approach to overcoming challenges.
• Cross-functional Collaboration : Ability to work effectively with internal teams, including engineering, production, and logistics, to drive project success.
• Travel Flexibility : Willingness to travel domestically and internationally to engage with clients and participate in industry events.
• Software Proficiency : Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and related software applications.

EDUCATION & EXPERIENCE

• Educational Background : Bachelor's degree in Business, Engineering, or a related field. (Aerospace Engineering or Mechanical Engineering preferred).
• Professional Experience : 3-5 years of experience in sales, business development, or account management, preferably within the aerospace industry.
• Industry Knowledge : Familiarity with aerospace technologies, products, and services (e.g., aircraft systems, components, defense contracts, etc.) is highly desirable.

Full compensation packages are based on candidate experience and certifications.

Local Pay Range

$80,000 $120,000 CAD