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Training, Standards and Compliance Specialist

Training, Standards and Compliance Specialist

William Osler Health SystemToronto, Ontario, Canada
18 days ago
Salary
CA$96,505.50 yearly
Job description

Job Description

Reporting directly to the Manager, Parking Services and Public Safety, the Training, Standards and Compliance Specialist will be accountable for maintaining quality assurance for the Public Safety portfolio.

Accountabilities :

  • Ensuring guards, team leads and dispatchers are adequately trained and equipped to keep Osler safe
  • Ensuring best-practices and evidence-based knowledge is translated into the program
  • Meticulous record-keeping and documentation will be required; audit and compliance of the contractual deliverables
  • Ensuring familiarity with systems, processes and on-site training
  • Maintaining the policy and procedures manual and ensuring alignment with the third party provider’s SOPs or highlighting differentials in training
  • Developing and maintaining positive working relations with staff, contractors, tenants, local emergency services as well as other internal and external stakeholders
  • Preparing staff meeting agendas, training plans and minutes
  • Monitoring attendance issues
  • Conducting safety and security audits and providing recommendations
  • Participating in candidate interviews, evaluations and performance reviews
  • Participating in Osler staff engagement opportunities (e.g., huddles, security officer week, MOAB, EM week, etc.)
  • Debriefing with team post event
  • Preparing reports as requested / required
  • Other duties as assigned

Qualifications

  • College diploma in security related field preferred
  • IAHSS Supervisor certificate preferred
  • Ontario Provincial Security Guard License required
  • Vulnerable sectors check required
  • At least three years in a progressive security role (in a health care setting preferred)
  • Intimate knowledge of security processes (in a health care environment preferred)
  • Expertise in report writing and reporting
  • Applied understanding of the Mental Health Act
  • Demonstrated knowledge of CPTED principles
  • Applied knowledge of legal authorities
  • Applied knowledge of the public-police interaction training aid (2023)
  • Familiarity of key performance indicators
  • Use of force certifications / training
  • Familiarity with access control and video management systems
  • Ability to travel to and between all Osler sites
  • Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration

    • Additional Information

    Hours : Currently days (subject to change in accordance with operational requirements)

    Onsite First : Roles that frequently support direct patient care and have dedicated hours when they are available to patients, team members and / or other partners

    Salary :

    Minimum :   $77,200.50

    Maximum : $96,505.50

    Application deadline : March 27, 2025

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    Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at human.resources@williamoslerhs.ca .

    While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.

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    Training Specialist • Toronto, Ontario, Canada