Director of Technology (US)

EIKON Group is a global leader in content mastering, localization, and distribution. We work with the world's biggest studios and streaming platforms.

We've built a reputation for providing a top-quality level of service. That's why the world's biggest movie studios trust us with their film and TV content.

We have presence across London, Los Angeles and Sydney.

EIKON Group is looking for a Director of Technology to lead and manage our Burbank facility. This facility is a state-of-the-art environment with digital cinema and post-production technology including cinema projectors, audio processors, video routing and conversion, multi-PB storage and high-performance workstations.

The ideal candidate will have a background engineering, troubleshooting and supporting these kinds of AV (Audio Visual) and IT technology.

The Director of Technology will act as a key point of contact for other departments to ensure infrastructure, services and support are effective.

You will play a crucial role in ensuring our facility operates at the cutting edge of digital cinema technology.

If you are passionate about leading exciting technology initiatives in the digital cinema and localization industry, we want to hear from you!

ROLE AND RESPONSIBILITIES :

• Support and maintain facility AV and IT technical infrastructure. See Skills for additional detail.
• Lead, train, and support a team of engineers and technicians.
• Delegate task and responsibilities, communicate with internal and external stakeholders and prioritize workloads.
• Manage the Data I / O team alongside the Data I / O Supervisor.
• Collaborate with VP of Technology to develop current workflows and technologies.
• Responsible for ensuring the internal helpdesk support is responsive and effective.
• Research and appraise new technologies and workflows.
• Develop and maintain secure working practices - you will be a key stakeholder in ensuring EIKON's and our client's data is safe and secure.
• Co-ordinate with department leads to ensure facility and services are running reliably.
• Responsible for procurement and relationships with suppliers and technical integrators.
• Represent EIKON at industry events (e.g. HPA, NAB etc.)
• Track and present CAPEX / OPEX requirements to the business.

REQUIRED SKILLS :

• 5+ years working in a post-production or similar environment.
• Ability to problem solve, work calmly under pressure and lead a team.
• Storage administration - preferably with high performance media filesystems such as GPFS (IBM Spectrum Scale) and object-based storage.
• Network configuration and troubleshooting - critically with Firewalls and network switches. Specific experience with Fortinet products such as FortiGate or FortiSwitch highly desirable.
• Knowledge of typical post-production AV technology such as SDI, Dante AoIP, video switchers and convertors.
• Workstation and server support across Windows, macOS and Linux OS.
• Active Directory and Azure Active Directory (Entra).
• Experience archiving data to formats such as LTO or cloud storage such as AWS S3.
• Administration of virtualization technologies such as Hyper-V or Nutanix AOS.
• PCoIP (Teradici) remote access technology.

PREFERRED SKILLS :

• Bash / Shell, Python, Powershell, C# scripting knowledge.
• Industry standard transfer technologies (Aspera, Signiant, FileCatalyst, FTP).
• Management of AWS infrastructure (EC2, VPC's, Transit Gateways).
• Exposure to centralized management and deployment technologies such as Salt, Puppet, Ansible, Gitlab, PDQDeploy.
• Practical experience with digital cinema / theatrical playback technologies e.g. GDC and Dolby.
• Remediation and development of monitoring solution.

ADDITIONAL REQUIREMENTS :

• Willing to work under strict non-disclosure agreements.
• Willing to potentially travel to remote sites if necessary for troubleshooting.
• Right to work in the US.

WORKING HOURS :

9 : 00AM-6 : 00PM, however the candidate should be willing to work outside of these hours based on business requirements.