front desk agentBlackcomb Springs Suites • Whistler, BC, CA

front desk agent

Blackcomb Springs Suites • Whistler, BC, CA

27 days ago

Job type

Full-time

Permanent

Job description

Work Term: Permanent
Work Language: English
Hours: 30 to 40 hours per week
Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years

Tasks

Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Provide customer service

Security and safety

Criminal record check

Work conditions and physical capabilities

Attention to detail
Standing for extended periods
Work under pressure

Personal suitability

Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Reliability
Team player
Resourcefulness

Screening questions

Are you authorized to work in Canada?
Do you have experience working in this field?

Employment terms options

Evening

Employment terms options

Morning

Health benefits

Dental plan
Health care plan
Paramedical services coverage
Vision care benefits

Financial benefits

Bonus
Commission
Gratuities
Group insurance benefits
Life insurance

Other benefits

Free parking available
Learning/training paid by employer
Other benefits
Team building opportunities
Travel insurance

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Front desk agent • Whistler, BC, CA

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