Ensure exceptional standards are achieved and maintained.
Maximize stock potential through effective merchandising and display standards, promotions and use of Point of Sales materials.
Ability to up-sell other products and maximize one-to-one sales opportunities.
To work alongside management, maximize profits, exceed clients' requirements and set an amazing standard of customer service.
General administration : consultations, returns, repairs, workshops, etc.
To converse with clients via the use of telephone, email and live chat to drive sales.
Requirements
At least 2 years of luxury retail sales experience, ideally in jewelry
Experience liaising with high-end clientele is advantageous
Confident telephone manner
Proactive team player
Problem-solving : employ critical thinking to identify possible solutions
Flexibility : Be able to adapt quickly and efficiently in line with the changing needs of the role
Have a keen interest in new software and the ability to learn new systems quickly
Corporate Culture
Corporate Culture
Competitive salary
Bonus
Staff discount
Hybrid work model
They are an equal opportunity employer committed to providing a work environment that supports, inspires, and respects all individuals. They do not discriminate based on gender, race, color, religion, age, disability, belief, sexual orientation, marital status, or are disadvantaged by conditions or requirements which cannot be shown.