front desk managerHoliday Inn Express & Suites Welland • Welland, ON, CA

No longer accepting applications

front desk manager

Holiday Inn Express & Suites Welland • Welland, ON, CA

30+ days ago

Job type

Full-time

Permanent

Job description

Work Term: Permanent
Work Language: English
Hours: 40 to 44 hours per week
Education: Bachelor's degree
Experience: 2 years to less than 3 years

Work setting

Rural area
Relocation costs covered by employer
Hotel, motel, resort
General office

Tasks

Develop and implement policies and procedures for daily operations
Recruit and hire staff
Supervise staff
Conduct performance reviews
Negotiate with suppliers for the provision of materials and supplies
Conduct training sessions
Negotiate with clients for the use of facilities
Perform front desk duties
Arrange for and oversee maintenance activities
Enforce policies and procedures
Address customers' complaints or concerns
Assist clients/guests with special needs
Establish work schedules
Manage events
Organize and maintain inventory
Co-ordinate, assign and review work
Requisition materials and supplies
Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
Perform same duties as workers supervised

Supervision

5-10 people
Staff in various areas of responsibility

Certificates, licences, memberships, and courses

First Aid Certificate
CPR Certificate

Computer and technology knowledge

MS Word
Mac OS
PeopleSoft
Quick Books
Central reservation system (CRS)
MS Access
MS Excel
MS Office
MS Outlook
MS PowerPoint
MS Windows
Google Drive

Specialization or experience

Specialized environmental skills and knowledge

Security and safety

Criminal record check

Transportation/travel information

Valid driver's licence

Work conditions and physical capabilities

Fast-paced environment
Work under pressure
Tight deadlines
Attention to detail
Combination of sitting, standing, walking
Standing for extended periods
Large workload

Personal suitability

Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Initiative
Team player
Accurate
Interpersonal awareness
Dependability
Judgement
Organized

Screening questions

Are you authorized to work in Canada?
Are you available for shift or on-call work?
Are you available to start on the date listed in the job posting?
Are you willing to relocate for this position?
Do you have experience working in this field?
Do you have the required certifications listed in the job posting?

Employment terms options

Early morning
Evening
Shift

Employment terms options

Flexible hours
Morning
Night
On call
Day
Weekend

Health benefits

Dental plan
Health care plan
Vision care benefits

Financial benefits

Life insurance
Mileage paid

Other benefits

Free parking available
Learning/training paid by employer
On-site amenities
Team building opportunities
Parking available

Create a job alert for this search

Front desk manager • Welland, ON, CA

Similar jobs

Director of Operations - Dog Health & Supplements

Dr. Dobias Healing Solutions Inc. • st catharines, ON, ca

Full-time

Director of OperationsDr.Dobias International | Remote — North America | Full-TimeWho We AreDr.Dobias Natura...Show more

Last updated: 11 days ago • Promoted

Flexible Front Desk Administrator — Auto Dealership (6m)

Performance Auto Group • St. Catharines, Niagara Region, Canada

Part-time +1

A prominent automotive group in Niagara Region is seeking a Casual Floater Front Desk Administrator on a part-time six-month contract.This position involves managing incoming calls, greeting custom...Show more

Last updated: 30+ days ago • Promoted

Dynamic Retail Store Manager For High-Volume Operations - $65,000 - $76,666.7 A Year

Canna Cabana • Fonthill, Canada

Full-time

A well-known global lifestyle brand in Niagara-on-the-Lake is seeking a Store Manager to oversee all store operations.Responsibilities include driving sales performance, recruiting and developing s...Show more

Last updated: 1 day ago • Promoted

Implementation & Project Manager

Procom • st catharines, ON, ca

Full-time

The Opportunity: The Implementation & Project Manager role will lead the successful planning and execution of client implementations and Operations projects to ensure alignment with organizational ...Show more

Last updated: 30+ days ago • Promoted

Manager, Talent Acquisition Operations

Clarity Recruitment • st catharines, ON, ca

Full-time +1

Title: Manager, Talent Acquisition OperationsEmployment Type: Full-TimeLocation: Toronto, ON (Hybrid)Salary: $115,000 – $125,000/year + bonusIndustr...Show more

Last updated: 11 days ago • Promoted

General Manager

Service Inspired Restaurants • St. Catharines, Niagara Region, Canada

Full-time

At Service Inspired Restaurants, we pride ourselves on a diverse portfolio and a bold, results‑driven culture that fosters growth and opportunity.We live our values daily to be the first choice for...Show more

Last updated: 17 days ago • Promoted

Outside Account Manager

Herman's Supply Company • Port Colborne, Niagara Region, Canada

Full-time

To grow the customer base and product lines in a designated sales territory.Sales and margin targets must be met and exceeded by product line and sales territory.The majority of your time will be s...Show more

Last updated: 19 days ago • Promoted

Restaurant General Manager: Lead Teams & Drive Growth

Service Inspired Restaurants • St. Catharines, Niagara Region, Canada

Full-time

A dynamic restaurant group is seeking a General Manager to oversee daily operations in St.The ideal candidate will have 3-5 years of restaurant management experience, strong leadership skills, and ...Show more

Last updated: 17 days ago • Promoted

Retail Assistant Store Manager: Lead, Coach & Ops

Dollarama • Port Colborne, Niagara Region, Canada

Full-time

A retail company in Canada is looking for an Assistant Store Manager to support daily operations and ensure customer satisfaction.The candidate will manage staff, assist with various tasks includin...Show more

Last updated: 29 days ago • Promoted

Security Operations Manager

Hays • st catharines, ON, ca

Full-time

SOC ManagerDriving world‑class cyber resilience on a global scale.A growing technology organization is seeking a seasoned leader to oversee and elevate its global security operations function.This ...Show more

Last updated: 4 days ago • Promoted

General Manager

Blue Shock Executive Search • St. Catharines, Canada

Full-time

Experienced General Manager for an upscale, polished dining establishment in Calgary, Canada.Responsible for leading full operations, influencing profitability, and fostering a positive culture for...Show more

Last updated: 4 days ago • Promoted

Assistant Store Manager

Dollarama • Port Colborne, Niagara Region, Canada

Full-time

The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals.Acts as Manager on Duty in the Store Manager’...Show more

Last updated: 29 days ago • Promoted

Retail Store GM: Growth, Experience & Leadership

Canadian Tire Store S • Port Colborne, Niagara Region, Canada

Full-time

A leading retail store in Port Colborne is seeking a General Manager to enhance operational efficiency and customer experience.This role involves managing a team, achieving sales goals, and impleme...Show more

Last updated: 30+ days ago • Promoted

Director Of Operations - Dog Health & Supplements - C$90,000 - C$110,000 A Year - Remote

Dr. Dobias Healing Solutions Inc. • St. Catharines, Canada

Remote

Full-time

Operations Director needed for a mission-driven dog health company.This hands-on role involves managing supply chain, inventory, vendors, finances, and compliance.Show more

Last updated: 2 days ago • Promoted

K3s Network Engineer

Axiom Global Technologies • st catharines, ON, ca

Full-time

We are seeking a highly skilled K3s Network Engineer with deep expertise in Kubernetes networking to support hybrid cluster environments (x86, ARM, accelerators).This role focuses on designing, imp...Show more

Last updated: 8 days ago • Promoted

Shift Manager

Wendy's • Port Colborne

Full-time

Our culture comes from key principles from our founder, Dave Thomas.These include honesty and integrity, treating everyone with respect, being nice and giving back to our employees and community.Sh...Show more

Last updated: 17 days ago • Promoted

Front Desk Floater Part-Time On-Call Weekends

Performance Auto Group • St. Catharines, Niagara Region, Canada

Part-time

A leading automotive group in the Niagara Region is seeking a Part-Time Floater Front Desk Administrator to provide excellent customer service while handling calls and greeting customers.The role r...Show more

Last updated: 11 days ago • Promoted

Call Center Representative Agent Work From Home - Part Time Focus Group Panelists

ApexFocusGroup • St. Catharines, Ontario, Canada

Remote

Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Call Center Representative Agent experience needed.Call ...Show more

Last updated: 30+ days ago • Promoted