Supervisor, Operations

Accelerate your career with the most awarded Air Cargo Airline in Canada!

Cargojet is Canadas leading provider of time-sensitive overnight air cargo services and carries overpounds of cargo each business night. Cargojet operates its network across North America each business night utilizing a fleet of all-cargo aircraft Cargojet has been awarded one of Canadas 50 Best Managed Companies as well as being awarded the Shippers Choice Award for the best Air Cargo Carrier in Canada for the past number of years. Being part of Cargojet will allow you to become a part of a diverse and vibrant family at the leading edge of the air cargo industry both domestically and internationally. Cargojet team members are dedicated hardworking and have a strong sense of leadership and commitment.

Primary Objective of the position :

The Supervisor will operate under the direction of the Station Manager. As part of the growing leadership team this position will help oversee and troubleshoot daily customer and aircraft requirements to ensure the efficient on-time and safe handling of all cargo and aircraft.

Essential Position Functions :

Ensure that all customer loading / offloading requirements are met in accordance with standard criteria.

Read and interpret aircraft weight and balance loading instructions hazardous material identification labels aircraft loading manifests and cargo routing tags and ensure accuracy and operational requirements are met. Direct leadership with team members and lead hands is required.

Organize the team to ensure the safe & timely loading / offloading of trucks and aircraft and delegate duties to cargo handlers as required to ensure shifts are at optimal productivity.

At all times ensure operations are in accordance with the highest possible standards of health safety security and in accordance with all government statutory requirements.

Ensure all internal and billing paperwork is completed accurately with appropriate approvals provided.

Provide leadership guidance motivation and direction to office administration team members lead hands ramp staff and operators in order to maintain on-time performance of all flights. Provide training coaching and feedback as appropriate.

Handle performance matters and discussions with sensitivity and professionalism. Work with HR on all discipline matters issues breaches and investigations.

Communicate with customers in a professional courteous manner concerning flights and volumes and other required corporate information.

Communication with Duty Managers Customer Service other stations and internal team members in a respectful professional confidential and timely manner to ensure on-time flight performance and other required expectations are met.

Maintain compliance with and enforce all company policies and procedures relating to the workplace (including but not limited to : attendance uniforms equipment operation safety etc.).

Delegate responsibilities as appropriate & ensure audits of all required areas are completed.

Initiate maintain & improve operations by suggesting time / cost saving ideas and strategies.

Minimum Qualifications :

College diploma or University degree and / or industry related experience in logistics transportation management and aviation.

Minimum 2 years of experience in a Management / Supervisory role.

Minimum 3 years experience in air cargo.

Must possess valid Drivers License and reliable transportation.

Must possess an Airside Vehicle Operators Permit (AVOP) & Forklift license.

Solid knowledge of local airport regulations.

Ability to effectively deal with a fast paced high volume constantly changing environment.

Must be trained in Health & Safety WHMIS Forklift First-Aid SMS DG Handling Air Cargo Security Measures and other applicable Security training.

Important to Know :

Cargojet is an equal opportunity employer. We thank you for your interest but only those candidates selected for an interview will be contacted.

We are committed to providing accommodations for persons with disabilities. If you require accommodation please advise us and we will work with you to meet your needs.

At Cargojet we make safety the highest priority. Because of this priority and as we operate in a safety-sensitive environment we require all employees to abstain from consuming Cannabis in and outside of the workplace and to report for work fit for duty and free from impairment by any drug alcohol or other substance. This is a critical element of our drug and alcohol policy that all employees must comply with at all times.

Required Experience :

Manager

Key Skills

Airside Operations,Cathodic,Marketing & Sales,General Services,Advocacy,Infrastructure Development

Employment Type : Full-Time

Experience : years

Vacancy : 1