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Client Service Supervisor

Client Service Supervisor

Closing the Gap HealthcareMississauga, ON, Canada
1 day ago
Job type
  • Permanent
  • Full-time
Job description

Closing the Gap Healthcare (CTG) is dedicated to providing Canadians with the highest level of care across a wide range of home and community settings.

We are looking for someone who is comfortable leading a team of regulated healthcare professionals while providing exceptional support to both staff and clients. Our ideal candidate will thrive in a fast-paced, forward-thinking environment where initiative, goal orientation, and a proactive approach to problem-solving will drive the team’s success.

This is a permanent role based in our Mississauga office and will also be required to travel for supervisory client visits.

This is an excellent opportunity for those with a passion for leadership, relationship building, and fostering a collaborative team culture. If you're ready to take the next step in your career, we encourage you to apply today!

What you will be doing :

  • You will be responsible for the day-day management and coordination of the services your team will provide to the community.
  • You will be supervising and organizing projects within the support workers team. You thrive on being a self-starter and can work well under minimal supervision.
  • You can work in a team but are proven to be reliable while working independently.
  • You are a problem solver at heart and when problems do arise you are able to find solutions and able to provide the best customer service possible.
  • You are driven and thrive off delivering the best service possible to staff and clients.

Skills needed for success :

  • Have current registration and in good standing with the College of Nurses of Ontario, as an RN or RPN
  • 3 years leadership experience in community care in Mississauga, Halton and Central West and surrounding regions is an advantage
  • Ability to drive and handle supervisory client visits will be required
  • You are a highly energetic and enthusiastic individual who loves to work in a dynamic and fast-paced environment.
  • Thorough understanding of all facets of Nursing work with familiarity of policies and procedures in healthcare industry
  • Highly organized, with ability to multitask conflicting priorities.
  • Excellent communication skills, both written and verbal skills.
  • What you can expect :

    As a member of Closing the Gap Healthcare, we are built to be a Team Made for Caring tm, you can expect :

    Competitive Total Compensation package

    Comprehensive health and dental package, including comprehensive support for mental health

    Group RRSP Matching

    Extensive learning and development career opportunities

    A culture of performance recognition and appreciation

    A commitment to excellence.

    Who we are :

    Closing the Gap Healthcare (CTG) is proud to be a Canadian-owned, award-winning, fully accredited and publicly funded organization.

    We are A Team Made for Caring™ dedicated to providing people of all ages the highest level of care across a wide range of home and community-based and clinic healthcare services. Our philosophy and care approach are based on ethical principles and compassion, together with a commitment to meet the highest practice standards.

    The Not so Fine Print :

    We are excited you are considering applying to become a valued member of our “Team Made for Caring”.

    This position is open to individuals who are eligible to work in Canada, and who meet all the essential requirements stated above. Accommodation will be provided in all parts of the recruitment and assessment process as required under the CTG Accessibility policy.

    Closing the Gap is committed to a high-quality and safe environment for our team members and clients / families. At Closing the Gap, we strongly encourage all new hires to be vaccinated against COVID-19 and Influenza as un-vaccinated team members put themselves, co-workers, their clients, their client’s families, and CTG’s communities at unnecessary risk.

    Closing the Gap is committed to the success of all its team members. If you feel you need accommodation because of illness or disability, please do not hesitate to contact Human Resources at [email protected] at your earliest convenience.

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