Search jobs > Edmonton, AB > Retail representative

Retail Representative

Purolator Inc
Edmonton, AB, CA
$24,84 an hour
Full-time

Location : Edmonton North Depot, 17718 114 Ave NW Edmonton, AB T5S 2N4

Working hours : Monday to Friday, 30 hours per week, varied schedule

Wage : $24.84 per hour

It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years.

How does the magic happen? The journey starts with you . The places we go, the elements we brave, the promises we deliver it’s all possible because of our people .

So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you too.

Description

Customer Service Orientation -

  • Serving our customers in the most efficient and courteous manner on the telephone and in person Up-selling and cross selling Corporate Products and Services
  • Handling customer complaints and inquiries Problem Solving
  • Working to resolve problem shipments
  • Working to resolve equipment and technology challenges
  • Working with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners to ensure excellence in customer service
  • Relationship Building
  • Building a positive relationship with Head Office, local management, Drivers, Warehousing staff, account managers and other Corporate Partners
  • Building a positive relationship with customers
  • Building a positive relationship with key contacts Vendors, building tenants, etc.
  • Technology Assisting customers with shipping details and account challenges
  • Loading, scanning, logging and calling resolution freight
  • Cash reconciliation including deposits, key control
  • Communication

Responsibilities

  • Communicating in a positive manner with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners orally and in writing Listening to customers and key partners Communicating to customers and key partners in a positive manner
  • Personal Responsibility and Accountability
  • Compliance to all Corporate Polices and Procedures (including uniforms)
  • Adhering to all Safety Standards
  • Being on time / attendance
  • Living the Purolator Values
  • Representing the Purolator Values to Customers and key partners and, other duties as assigned by management
  • Key Areas of Focus
  • Customer service orientation Ability to problem solve
  • Excellent in relationship building Experience and adaptation to using technology
  • Excellent communication skills
  • Takes personal responsibility and accountability for actions and situations
  • 3-12 Months Customer Service Experience preferred
  • 3-12 Months Retail Experience preferred
  • 3-12 Months using technology / POS system Experience preferred
  • Ability to lift 70lbs. / stand for 3 hour intervals Professional communication skills : oral communication (telephone and in person)
  • Written communication; and listening skills
  • Proven track record of personal responsibility and accountability- including attendance, uniform compliance and attention to detail Experience working in a team environment and independently an asset
  • Experience working in an environment with safety standards an asset"

Additional Responsibilities

Education

Experience

Skills

POSTING DETAILS

Location : 514 - Edmonton North

Working Conditions : Warehouse Environment

Posting Number : 65674

19 days ago
Related jobs
Kernels
Edmonton, Alberta

Education: Secondary (high) school graduation certificate.Operate computerized inventory record keeping and re-ordering systems.Provide advice about merchandise.Assist in display of merchandise.Conduct sales transactions through Internet-based electronic commerce.Estimate or quote prices, credit or ...

Ecolab
Edmonton, Alberta

The Territory Representative opportunity delivers a comprehensive cleaning and food safety program developed specifically for the food retail industry, partnering with our customers to identify food safety risks and help prevent the spread of foodborne illnesses. The Territory Representatives manage...

Purolator Inc
Edmonton, Alberta

Months Retail Experience preferred. ...

Purolator
Edmonton, Alberta

Months Retail Experience preferred. ...

Empire Life
Any Canadian Location, CA

Bilingual Customer Service Representative (Retail). Empire life is looking to hire a Customer Service Representative to join our Retail Operations team! If you love speaking directly with customers, and upholding high quality customer interactions, while working in a dynamic & supportive team enviro...

Canada Prime Marketing corporation
AB, CA

Education: Secondary (high) school graduation certificate.Experience: 7 months to less than 1 year.Prepare sales, rental or leasing contracts.Provide advice about merchandise.Advertise and/or promote products, sales or services.Conduct sales transactions through Internet-based electronic commerce.Gr...

Purolator
Edmonton, Alberta

Months Retail Experience preferred. ...

Promoted
ApexFocusGroup
Canada
Remote

No customer service representative agent experience needed. Customer Service Representative Agent Work From Home - Remote Online Panelists. Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible par...

SVPL Canada Ltd.
Edmonton, Alberta

Promote sales to existing clients. Prepare and administer sales contracts. Supervise activities of other technical sales specialists. ...

Browns Shoes
AB, Alberta, CA

Are you a motivated and creative individual seeking an exciting new opportunity? Browns Shoes is looking for a dynamic Visual Merchandiser for all our Calgary locations. Proven experience as a Visual Merchandiser. Would you like to take part in this exciting opportunity and be part of the future of ...