CLIENT PARTNER, ADVISORY SERVICES, SMALL AND MEDIUM BUSINESS - Greater Toronto Area

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means :

Flexible and competitive benefits , including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few

In addition to paid vacation each year, five personal days , sick days as necessary , and our offices are closed from December 25 to January 1

A hybrid work model that truly balances work and personal life

Opportunities for learning , training and development , and much more...

Explore the BDC Way in our Culture Book

POSITION OVERVIEW

The Client Partner, Small and Medium Business, BDC Advisory Services, plays a key role in the development, support and delivery of solutions that will contribute to the development of Canadian small and medium enterprises. In this role, the incumbent works closely with the business development and internal management teams of Advisory Services.

CHALLENGES TO BE MET

Manage a portfolio of consulting projects and ensure proper execution including scope, budget, schedule, deliverables, and quality assurance control of projects.

Provide sales support for Small Business Solutions and Essentials to the business development teams. To this end, maintain regular communication with the Business Center Managers to help them support their team and perform various activities according to the needs of the teams, such as organizing training activities, participating in team and individual meetings, presenting content at conferences, etc.

Liaise with various stakeholders to help identify solutions to meet the needs and challenges of entrepreneurs.

Work closely with the network of external consultants responsible for delivery to ensure smooth and quality delivery.

Identify the need for external resources, assist in the recruitment and ensure the training and development of these resources.

Act as a resource person for BDC Advisory Services to assist the financing teams in meeting client needs and managing the client experience including complaint handling.

Contribute to the development of awareness of Advisory Services by helping to promote the offer to the internal network and also during various events or on social networks.

WHAT WE ARE LOOKING FOR

Bachelor's degree in Commerce, Business Administration or related discipline. An MBA or professional designation is an asset.

Minimum 5 years of experience in business development, client portfolio management, consulting services, or any combination of equivalent relevant experience.

Demonstrated understanding of the business environment and ecosystem surrounding small and medium-sized businesses and the ability to detect business needs and identify relevant solutions to address those issues.

Proven ability to manage and execute standardized consulting projects.

Excellent communication skills, relationship building and ability to facilitate content in front of an audience, participate in outreach, promotion and business development activities.

Team player and collaborative.

Bilingualism (French and English) is an asset.

Travel within a limited geographic area and occasionally elsewhere in Canada as required.

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers , we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at accessibility@bdc.ca.

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.