Quality Control Manager
Requisition ID : 7638
Location :
Mississauga, ON, CA, L4V 1S7
Pay Type : Salary
Travel Requirement : 11-20%
Objective & Overview
Effective management of Quality Control and Quality Processes to ensure aggregates product performance, product cost management, effective reserve utilization and customer satisfaction for the Greater Toronto Area (GTA).
Responsibilities
Safety :
Implementation of Lafarge Safety Policies, and Compliance with Government Legislation
Training and Orientation of all Direct and Departmental Staff
Completion of Job Hazard Analysis for QC Job Functions
Development and Implementation of Safety Improvement Plans
Support the QC department H&S leadership with other functions and on sites
Aggregate Product Performance
Establish programs and accountabilities to ensure compliance of all products with relevant Codes, Standards, and Specifications
Establish, monitor and communicate Aggregate KPI performance with key stakeholders as required investigate variances from Plan and establish corrective actions as required
Lead the development and implementation of specific actions to reduce and / or utilize long products, including innovating new combination materials
Provide a critical technical link between Sales and Operational staff to ensure alignment of product performance vs customer expectations.
Work with Regional Technical Performance team to review of all large Project Specifications; Recommendation of Appropriate Alternatives products in Support of Marketing / Sales Initiatives, and in compliance with relevant codes, standards and specifications
Work with Regional Technical Performance teams for preparation and submission Documentation requested by Customers in Accordance with Lafarge Policy
Work with Regional Technical Performance teams for SAP management, Production / Shipping and KPI Reporting.
Develop strategies for long product utilization, manufactured sand products, Aggneo, circular economy and others at Aggregates sites.
Quality Management & Certifications
Lead Quality Audits, including the development and implementation of Action Plans for Quality Improvement
Lead plants certifications preparation and audits
Prepare Statistical Analyses of Plant Operation Performance, and Lead Investigative Efforts to Identify Root Causes and Implement Corrective Actions
Support Regional Technical Performance teams for the Market Item AG codes, Production / Shipping and KPI Reporting.
Technical Support
Develop strategies with Sales and Product Management teams to provide recommendation of Appropriate Alternatives products in Support of Marketing / Sales Initiatives, and in compliance with relevant codes, standards and specifications
Perform Quality Audits, Develop Action Plans for Quality Improvement and Monitor Progress of Implementation
Analyses of Plant Operation Performance, and Lead Investigative Efforts to Identify Root Causes and Implement Corrective Actions
Provide Expert Customer Support Field Sales Support and Quality Incident Investigation and Resolution
Provide technical expertise to Operations regarding Mining Plan development and Execution, in order to maximize Reserve Life of Sites
Develops material application training program to demonstrate the impact to the downstream products (RMX, HMA, Pre-cast, etc.) for Operational Personnel.
Develop, Standardize and Implement Quality Plans and Processes
Represent Lafarge as Required at Industry / Trade Associations and Technical Committees
Promote Lafarge Innovative Products to the Specifying Community. Build relationships with Provincial Materials, Municipal and specifying engineers and major commercial specifying engineers to drive value for the customer and Lafarge.
Develops a Technical Sales Support program to include internal sales and marketing training with regards to aggregates and material application, external customer training to understand the value of Lafarge aggregates, leverages technical expertise across the Market Areas to drive value for our customers and Lafarge
Develop product development strategies with the Sales team and Regional Technical Manager, utilizing new and / or innovative products
Human Resources
Hire, Train and Develop Technical Staff within the Department / Product Lines for Promotion either within or outside QC
Local Succession Planning
Financial Accountability
Prepare and manage annual Budget and participate in monthly review process
Establish and manage processes to optimize production targets to ensure products meet standards and customer expectations at the lowest cost possible.
Minimize potential Cost of Quality Claims
Relationship With Others
Liaison with Operational and Sales Staff
Establishment of Product Performance Goals and Objectives ensuring alignment across functions
Minimization / Utilization of Long Products
Root Cause Analysis and Reporting of Product Quality Incidents
Technical support for all products
Support Mining Plans
Support strategies for commercial and operational plans
Troubleshooting / Customer Service
Liaison with Regional and Market Area QA, Marketing
Quality Safety Initiatives
Development and Implementation of Quality Strategies
New Product Innovation
Innovation Product Launches
Succession Planning
Specific Accountabilities
Safety
Product Performance
Customer Service / Support
Product Quality Control and Performance
Troubleshooting
Cost Management
Quality Policies and Training
Dimensions
Two (2) direct reports overseeing up to 20 employees
6 laboratories covering the QC activities of 16 sites producing 13 Millions Tons / year of aggregate products
Qualification Profile
Minimum 3 years College Diploma in Civil Engineering Technology with 10 years of related experience, CET Designation
University Degree in Engineering preferred with 5 years related experience, P. Eng. license
Strong team management experience with demonstrated leadership skills
Strong communication and analytical skills
Geology background is a plus
Technical, sales or operation experience in aggregates, RMX and Asphalt are a plus
Lominger Competency
Strong leadership and team building skills
Ability to develop and execute a strategic plan while supporting operational constraints
Strong problem solving and analytical skills
Strong communication skills, both oral and written
Technical leadership
Ability to influence and convince others
Quality Control Manager
Effective management of Quality Control and Quality Processes to ensure aggregates product performance, product cost management, effective reserve utilization and customer satisfaction for the Greater Toronto Area (GTA). Lead Quality Audits, including the development and implementation of Action Pla...
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