Community Manager

Tenure - Full Time, Permanent

Title - Community Manager (Residential Building & Tenant Services)

Location - Toronto, ON

Pay Range - $65k - $70k / annually

Responsibilities

• Oversee administrative and resident services operations across multiple buildings, ensuring high standards of property appeal and resident satisfaction.
• Manage and supervise on-site administrative and leasing staff, including training, scheduling, performance monitoring, and conducting reviews.
• Conduct regular building, ground, and suite inspections, ensuring necessary maintenance and repairs are completed.
• Coordinate maintenance schedules, oversee contractor work, and ensure quality control for all property-related services.
• Assist in leasing vacant suites, including processing applications, conducting credit checks, and administering tenancy agreements.
• Handle rent collection, banking procedures, issuing late payment notices, and attending Landlord and Tenant Board hearings when necessary.
• Maintain accurate records, oversee fire and life safety operations, and ensure compliance with governing legislation.
• Participate in marketing and advertising initiatives, market surveys, and rental rate adjustments.
• Liaise with accounting and payroll departments to ensure up-to-date financial records and timely reporting.
• Organize tenant appreciation events and contribute to resident communications.

Required Knowledge and Skills