Role Description
Reporting to the Operations Manager, the Field Supervisor is responsible for the day-to-day supervision of field staff, including training, quality control, time management, and compliance with all safety and operating procedures.
Along with the items below, Field Supervisors are fully competent in all responsibilities and qualifications of the Utility Locator / Damage Prevention positions and will be required to perform utility locate services during peak demand and coverage periods.
On-call is a regular component of the role.
Duties & Responsibilities
- Day-to-day supervision of field staff
- Act as the quality and technical lead first point of contact for technical escalations
- Manage quality in field work and ticket submissions
- Be the expert in customer technical requirements, including ticket and mapping rules, and escalations
- Regularly perform technician training, both in class and field
- Oversee work site and field staff safety, ensuring adherence to all policies, procedures, regulations and quality standards, and completing Health, Safety and Quality Inspections
- Will perform regular utility locate services to support workload demand and infield retraining activities with Utility Locators
- Assist in the evaluation of prospective and existing field staff
- Will complete damage inspections
- Ensure suitability and readiness of equipment and vehicles
- Other duties as required
Skills & Qualifications
- ORCGA Certification in Damage Prevention, Utility Locating, required
- 3-5 years utility locating experience required (all utility types)
- 3-5 years supervisory experience preferred
- Self-organizing and able to multi-task
- Experience dealing directly with customers
- Strong communication and team skills
- Able to work independently or as part of a team
- Clean driving license
- Able to work on job sites outside for long periods
Compensation & Benefits
- Industry Leading Compensation
- Monthly Performance Payment Program
- Company Paid Health & Dental Benefits
- Defined Profit Sharing Program Retirement Savings Plan
- Family Bursary Program
- Employee Welfare Commitment
- Training and Advancement Opportunities
Field Supervisor – Contract Locating
Along with the items below, Field Supervisors are fully competent in all responsibilities and qualifications of the Utility Locator/Damage Prevention positions and will be required to perform utility locate services during peak demand and coverage periods. Day-to-day supervision of field staff. Mana...
Electrical Field Service Technician – High Speed Packaging Equipment PLC HMI SCADA
Job: Electrical Field Service Technician – -High Speed Packaging Equipment ;Controls Technician. Electrical Field Service Technician – Automation Control Technician. The Electrical Field Service Technician – Automation Control Technician. Please write “Electrical Field Service Technician – Automatio...
Project Manager - Toronto
The Project Manager is responsible for all aspects of project management, including startup, maintaining budgets, estimates and construction schedules. The Project Manager will work with in-house and external construction personnel to ensure projects are executed in a timely and efficient manner whi...
Information Technology Project Manager
The IT Project Manager at TRADER is responsible for delivery of various IT projects. The IT Project Manager is expected to stay current with new and latest technologies. Manage internal and external project stakeholders with active communication and updates throughout the duration of the project. Pr...
Supervisor Service Delivery Technical Expert (Diesel Doctor), Network Operations Center (NOC)
Supervisor Service Delivery Technical Expert (NOC) will be responsible for the monitoring of train performance for the Metrolinx’s Legacy Fleet Maintenance operations. Supervisor Service Delivery Technical Expert (NOC). Reporting to the Revenue Vehicle Daily Operations/Running Maintenance Manager wi...
Operations Supervisor
As Operations Supervisor at the CCRM, you will join the team at the Centre for Cell and Vector Production (CCVP), a Good Manufacturing Practices (GMP)-compliant facility manufacturing regulated products to enable clinical translation of cell and gene therapies. Provides supervision and training to O...
Field Service Technicians
The Field Service Technician will visit various client sites to service, maintain, and repair generators, engines, and related equipment according to Genrep quality control standards and expectations. Generator Field Service Technicians. Generator Field Service Technician. Our experienced Service te...
Production Supervisor Leader
Management of production supervisors in 3 shift operation. Hands-on management to ensure that daily production requirements are met: safety, quality, environment, procedures and production output. Develop strategies and implementation plans to improve all aspects of production, with a focus on...
Field Service and Commissioning Technician
NOC Code: 22311 – Electronic service technicians (household and business equipment). The primary purpose of this position is to provide field service in the Commissioning of new Digital LED signs and the On-Site Service (break-fix) and Preventative Maintenance of Digital LED signs. Input servi...
Field Service Technician
The Field Service Technician II has a proven electronics background with at least 2 years’ experience in a lesser role or 3 years’ experience in a casino technical role. The Field Service Technician II position does not work standard set hours as work activities may occur throughout a 24...