Senior Data Analyst

Area(s) of interest : Web and digital, Marketing, Business intelligence and data

Location(s) : Montreal

A career as a Senior Data Analyst in the conversational and Digital Performance team at National Bank means that you will be a specialist in analysing and valuing conversational and digital data to inform decision‑making. This position allows you to have a real impact on the orientation of digital engagement and marketing communication strategies thanks to your expertise in analytics, storytelling and business intelligence. Your role involves contributing to the digital transformation by influencing operations, creating powerful analyses and making data accessible to as many people as possible.

• Work with internal and external partners to translate their business needs into technical requirements and adapted analytical solutions.
• Develop automated dashboards, dynamic analysis tools and ad hoc analyses to present the most relevant information.
• Synthetic and targeted analyses by cross‑referencing multiple sources to guide strategic business decisions.
• Influence stakeholders and act as a trusted resource person for conversational and digital data.
• Implement data quality and integrity controls to ensure the reliability of deliverables.
• Manage cross‑functional relationships and promote alignment around metrics, reports and analytical strategies.

Your team

You will join the conversational and Digital Performance team in the Senior Client Contact and Performance team. This team is made up of passionate specialists who work in an agile way to improve the digital and conversational experience for our clients and support the Bank's ambitions. Together, we transform complex data into concrete drivers to guide strategic decision‑making.

You work in a collaborative, stimulating and solutions‑oriented environment where creativity, innovation and analytical rigour are central to your day‑to‑day work. Our goal is to offer you maximum flexibility to promote your quality of life through a hybrid work approach and flexible work schedules.

The Bank values continuous development and internal mobility. Our personalised training programs, based on on‑the‑job learning, help you master your profession and develop new fields of expertise. Tools such as the Data Academy, Language Training, Harvard Learning Centre and coaching and mentoring support are available to you at any time.

Prerequisites

Languages : French

Skills

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting‑edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier‑free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates!

Come live your ambitions with us!

Why work at National Bank?

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on‑the‑job learning and training, co‑development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates!

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