Office Administrator

Position Title

Office Administrator

Department

Business Services

Reports to

Business Services Manager

Location

London, Ontario. On-Site

Employment Type

Permanent, Full-time

Ready for Your Next Challenge? Join FBC in London!

Established in 1952 as a family business with deep roots in rural communities, FBC has grown to become one of Canada’s largest tax and financial consulting firms for small businesses. With 12 branches across the country, we support over 15,000 Canadian entrepreneurs and small business owners, including farmers, construction contractors, skilled trades, and self‑employed professionals. At FBC, a membership is more than just a single tax filing—it’s a long‑term partnership. We work alongside our members throughout their lives, saving them over 22 million dollars through year‑round collaboration on optimal tax strategies and planning, allowing them to focus on what matters most : running their businesses and enriching their communities.

Position Overview

We are seeking an Office Administrator to join our Business Services team in London, Ontario. This is an excellent opportunity for a new graduate or early‑career professional who is looking to build hands‑on experience in a busy administrative role within a supportive, team‑based environment. In this role, you will support the Legal and Payroll teams, as well as FBC Members, while working closely with colleagues across Legal, Tax, and Business Services. Your day‑to‑day responsibilities will include monitoring team email inboxes, interacting with members, completing invoicing, monitoring accounts, and maintaining the CRM to ensure all records are accurate and up to date. This role is well‑suited for someone who is detail‑oriented, organized, and eager to learn. Experiences in accounting, Canadian tax, or professional services environments will be considered an asset. You will receive training and ongoing support as you develop your skills and grow within the organization. This is a full‑time, on‑site position based out of our London office, offering a strong foundation for a long‑term career in business and corporate services.

Key Responsibilities

• Maintain and regularly update member files within shared team document systems
• Assist the Legal team with member service quotations and invoicing
• Follow up with members regarding inquiries in a timely and professional manner
• Maintain and update internal tracking document with regards to Minute Books and Annual Return requirements for all members, as well as Articles of Incorporation, bylaws, meeting minutes, annual resolutions, and shareholder registers
• Organize and maintain electronic and physical corporate records in compliance with company policies and regulatory standards, ensuring documentation is completed and submitted within required timelines
• Collaborate with FBC colleagues to support internal teams and respond to member inquiries related to corporate records and filings
• Perform additional administrative and corporate support duties as assigned

What You Bring

Education and Experience

Knowledge, Skills And Abilities

Other Requirements

Other duties as required.

Why FBC?

At FBC, we’re committed to helping you grow into the best version of yourself—whether that’s mastering your craft or leveling up your career. With competitive pay, solid benefits, and endless opportunities for development, we’re not just focused on the here and now, but on where you’re headed. Integrity is the foundation of everything we do, so you can always count on us to have your back. We respect and value your unique contributions, because we know that when you succeed, we all succeed. We believe that every voice counts and every idea matters, as innovation keeps us building for the future. And when we clear those hurdles, we celebrate as a team—because what’s the point of growth if we can’t enjoy the journey together.

If you envision yourself thriving in this supportive and dynamic environment, we encourage you to Apply Today!

Please note the internal job title for this position may differ from the title listed in this posting.

We are an equal opportunity employer and are committed to building a diverse and inclusive workplace that reflects the communities we serve across Canada. We welcome applications from all qualified individuals, including but not limited to women, members of visible minorities, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, and others who may contribute to the diversification of our workforce.

Accommodations are available on request during all stages of the recruitment and selection process, in accordance with applicable human rights and accessibility legislation across Canada. If you require any accommodations, please let us know and we will work with you to meet your needs.

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