Position Overview
This position has the dual responsibility of a Healthcare Aide and Ward Clerk. Providing personal care to patients by providing for, and promoting, personal hygiene, activity and rest, nutrition, elimination, safety and quality of life, in accordance with individualized care plans, and the Hospital and unit’s mission, vision, and values. Performs a variety of clerical and receptionist duties which includes arranging patient’s appointments, retrieving patient information, processing physician’s orders, recording statistics, assisting with non-nursing functions related to patient care, answering the telephone and relaying messages, and ordering supplies.
Experience
- One or two years related work experience preferred.
Education (Degree / Diploma / Certificate)
Grade 12 education.Health Care Aide Certificate and Unit Clerk Certificate from a recognized school or equivalent.Completion of a comprehensive course in medical terminology is required.Certification / Licensure / Registration
Not Applicable
Qualifications and Skills
Ability to type accurately as well as current computer skills and of software applications.Ability to train and participate as part of the Code Blue Response team.Ability to train and participate as part of the Code White Response team.Ability to train and participate as part of the Code Yellow Response team.Demonstrated ability to write, speak, and understand English.Demonstrated self- direction, flexibility and creativity in work.Excellent communication and interpersonal skills that promote professionalism, interdepartmental collaboration and customer service.An aptitude and desire to provide direct patient care.Physical Requirements
The ability to work in a fast-paced environment, demonstrated through excellence in time management, organization and prioritization of work.The ability to maintain confidentiality in all matters relating to the hospital, patients, and their families.The ability to work safely without injury to self or to patients.Demonstrated ability to lift and transfer patients on a frequent basis, utilizing proper body mechanics and mechanical devices.