General Manager

Let us welcome you home at The Evergreen Hamlets in Surrey BC

Optima Living operates Independent Living, Assisted Living, Supportive Living and Memory Care communities in Alberta and British Columbia. Our communities are among the best places to live in Western Canada.

Our Vision : For every person to feel at home.

This is truly supported by our credo. “Let us welcome you home.” All of us here feel it is an honour to work with our residents and we advocate a resident‑centered approach where the Resident, is the focus of all our endeavours.

Role Summary

As the General Manager you are responsible for providing day‑to‑day operational support. This includes an understanding of finance, occupancy, resident support, employee / labour relations, as well as relationship building with our support services team. This position reports to the Senior Director of Operations.

Key Responsibilities

Talent Management

• Build and nurture a strong interdisciplinary team of Managers and Front‑line employees : source, select and onboard key talent.
• Responsible for setting and implementing site level vision, mission, values, and organizational strategies.
• Ability to drive results through others.
• Actively plan for growth and successions in pipeline development.
• Ability to inspire a diverse, employer of choice culture with a focus on “Let Us Welcome You Home.”
• Provides coaching and mentoring.
• Conducts performance evaluations.
• Promotes team building and engagement.

Ensure Our Commitment to Best in Class and Excellence

Financial Competencies

Managing Relationships

Miscellaneous

Qualifications & Experience

Conditions of Employment

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