Academic Upgrading Officer - Newmarket

Department : Government and Employment Programs

Campus : Newmarket

Classification : Support Staff

Posting Date : November 29, 2024

Hourly Pay Rate : $33.55 (start rate) - $38.88 (4-year rate)

Hours Per Week : 35 hours per week

Status : Contract (Appendix D)

Effective Dates : asap – January 30, 2026

This is a temporary replacement position for a bargaining unit employee. Terms and conditions of employment are as outlined in the Support Staff Collective Agreement.

Located in Newmarket and reporting to the Manager, Academic and Career Preparation (ACP), the incumbent performs a wide variety of duties to ensure the successful delivery of the ACP program in Newmarket. The incumbent meets with prospective students to assess eligibility and suitability (including academic level), define goals, draft a training plan and conduct day to day coaching to increase retention. The incumbent markets the program with business, government and community agencies to ensure targets are being met. Specific duties include, but are not limited to :

• Responding to phone email and in-person inquiries to perform an initial triage / assessment of suitability for the program or referral to another agency
• Meeting with incoming and prospective clients to ensure that guidelines are being followed and clients meet program eligibility and suitability requirements
• Completing all required documentation, providing information and referrals where appropriate, and assisting client in planning to meet educational needs
• Monitoring record-keeping systems and client files to ensure records are properly maintained
• Monitoring the budget and advising the Manager of opportunities or constraints. Purchasing technology or equipment as per budget
• Coaching and advising learners on academic and self-management issues, makes referrals to other agencies and internal Georgian services e.g. counselling or accessibility services.
• Liaising with faculty, college staff and / or other agencies to help resolve student issues.
• Monitoring attendance and progress, providing initial (or secondary after faculty) contact with absentee learners and documenting results.
• Supporting learners by providing resources to help them meet their goals and make informed decisions
• Authorizing learner transfers, extensions and leaves of absences (LOAs). Conducting exit interviews with learners where appropriate
• Liaising with external community partners to ensure needs of community are being met. Communicating with community partners to promote the program(s) and to understand their needs. Attending / hosting meetings and presentations on behalf of the program, networking and building relationships in the community
• Liaising with student sponsoring agencies, such as WSIB, Employment Services and Ontario Works, regarding issues such as student intake, progress or lack of progress, and schedule for completion of upgrading program. Representing the program in the Indigenous community and liaising with key partners on student progress and issues
• Liaising with internal college departments / contacts, co-ordinators of post-secondary programs and apprenticeship, as well as staff at other campuses and other colleges
• Attending special events such as open houses, community nights, Pow Wows etc., including events in Newmarket and surrounding areas
• Traveling to any Georgian campuses and within Newmarket as necessary

For each semester, tracking, managing and facilitating the payment process of non-full-time faculty contracts.

Qualifications :

Georgian College supports diversity, equity and a workplace free from harassment and discrimination and is committed to an inclusive, barrier-free environment. We invite applications from all qualified candidates and actively encourage applications from members of groups with historical and / or current barriers to equity, including, but not limited to persons of Indigenous ancestry, racialized persons, persons with disabilities, women and members of the 2SLGBTQ+ community. If you are contacted to participate in the interview, please advise the coordinator of any accommodations needed with respect to any materials or processes used to ensure you have access to a fair and equitable process.

Alternate formats will be provided upon request throughout the recruitment and selection process.

Georgian College has introduced Flex Work for some positions. This position is currently eligible for Hybrid Work. Flex Work agreements will be determined between the employee and manager when employment commences and may change in accordance with the Flex Work guidelines. All employees are required to permanently reside in the province of Ontario.

Applications for this position must be received by 11 : 59 p.m. on December 6, 2024 .