Dispatch Coordinator

11 Morris Dr, Dartmouth, NS B3B 1M2, Canada

Job Description

Posted Friday, October 24, 2025 at 4 : 00 AM

Metro Supply Chain is a strategic supply chain solutions partner to some of the world’s fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data-driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 19 million square feet operating out of more than 175 sites across North America and Europe with a team of 9,000, it is one of Canada’s largest privately owned supply chain solutions companies. Metro Supply Chain is a 2024 winner of the Canada’s Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.

Role

The Dispatch Coordinator is responsible for the daily execution of order creation, assignment and updates. This role will communicate on a daily basis with our customer service group and the driver / helper teams. Also, actively engaged in daily internal planning sessions towards workload balancing and process execution. Team members will share the responsibilities listed below on a daily basis, contributing as needed based on business and shift requirements.

Key Responsibilities

• Order entry / creation in TruckMate
• Plan routes for next day, working with other dispatch team members to find synergies
• Assign orders to trips in City Dispatch, and sequence the schedule
• Manage the day off rotation of the driver / helper teams
• Generate paperwork for the PM warehouse team to stage runs
• Work with Customer Service to cover same day requests, and confirm availability to cover all requests
• Xerox Customer Import as required
• Other duties as required

Qualifications Include

Work well under pressure

Why Join Us

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.

Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of your Human Resources Team.

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