Customer Success Specialist

We are looking for a detail-oriented Customer Success Specialist to join our team in Winnipeg, Manitoba. In this contract position, you will play a key role in ensuring seamless data entry, exceptional customer service, and efficient organizational support. The ideal candidate will bring strong technical skills, a proactive attitude, and the ability to thrive in a fast-paced environment.

Responsibilities:
• Accurately input and manage data using 10-key typing techniques.
• Deliver outstanding customer service by responding to inquiries and resolving issues in a timely manner.
• Handle email correspondence with professionalism and attention to detail.
• Utilize Microsoft Excel and Word to create, update, and maintain documents and spreadsheets.
• Organize and maintain files to ensure easy access and retrieval.
• Perform basic calculations as needed for data accuracy and reporting.
• Scan, sort, and categorize documents for streamlined record-keeping.
• Support daily operations by typing and preparing reports or communications as required.
• Minimum of 1 year of experience in a data entry or administrative role.
• Proficiency with 10-key typing and a strong focus on accuracy.
• Excellent customer service skills with the ability to communicate effectively.
• Experience using Microsoft Excel and Word for various tasks and documentation.
• Strong organizational skills with the ability to prioritize and manage multiple files.
• Ability to perform basic calculations and maintain data integrity.
• Skilled in scanning and digital file management.
• Fast and accurate typing abilities to support operational needs.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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