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Client Success & Growth Coordinator

Client Success & Growth Coordinator

GetFresh VenturesGreater Vancouver Metropolitan Area, Canada
30+ days ago
Job type
  • Full-time
Job description

Location : Remote

Type : Full-Time

Start Date : June 2025

Reports To : Managing Partner

About GetFresh Ventures

GetFresh Ventures (GFV) is a venture catalyst firm that partners with early-stage founders to unlock momentum, scale with precision, and design growth that lasts. We are embedded execution partners—working hands-on with entrepreneurs to accelerate go-to-market progress, unlock capital, and build the infrastructure required for long-term value creation.

Our proprietary methodology, Growth by Design , transforms high-potential startups into investor-ready, systems-driven businesses. GFV supports founders through the entire growth arc : from initial market fit through scalable execution and exit readiness. We exist to turn traction into velocity, and ambition into enterprise value.

Our portfolio spans 30–40 early-stage companies across North America, Europe, and Asia , ranging from AI-native platforms to healthcare, SaaS, and tech-enabled services. If you want real exposure to how modern startups are built and funded, this is the front line.

About Our Founder

This role reports directly to Diraj Goel , founder and Managing Partner of GFV.

Diraj is a high-performance operator, strategist, and growth partner with over 30 years of experience scaling companies across startup, scale-up, and enterprise contexts. His track record includes :

  • Helping scale WebCT to a $180M acquisition by Blackboard
  • Leading post-acquisition integration for ActiveState into Sophos
  • Scaling Vision Critical from $5M to $120M+ in revenue
  • Growing Hootsuite to over $100M in ARR and building its international expansion and strategic partnerships functions
  • Creating and leading the BC Tech HyperGrowth Accelerator , guiding some of Vancouver’s most successful startups
  • Coaching over 60 early-stage companies, with 6 successful exits
  • Building the Growth by Design system that powers GFV’s approach today

Diraj is driven by systems thinking, ADHD-level pattern recognition, and a deep belief in building real value over hype. You will work directly with him—learning how execution, capital, and decision-making actually scale companies.

About the Role

We are hiring a Client Success & Growth Coordinator to serve as the connective tissue between our founder, our clients, our systems, and our execution playbooks. This is not a support role—it is an opportunity to become a second brain , workflow owner , and execution partner across dozens of founder relationships.

You will :

  • Join client and investor calls
  • Track what matters and make sure it happens
  • Operationalize ideas into workflows
  • Deploy AI tools to automate repetitive tasks
  • Document and structure internal knowledge
  • Own the processes that increase GFV’s capacity to serve at scale
  • If you want to work inside real startups, run alongside a founder who operates at speed, and learn how to build companies through disciplined execution—this is the best seat in the house.

    About You

    You are not looking for permission—you are looking for problems to solve.

    You thrive in ambiguity, seek clarity through structure, and obsess over workflows that work. You are likely someone who :

  • Learns by doing. You have set up your own dashboards, taught yourself how to use a new tool just because it looked powerful, or watched multiple YouTube tutorials until something made sense.
  • Experiments constantly. You may have built a small newsletter, tested workflows in Notion, created automation in Zapier, or run a mini referral engine—just to see how it worked. You are not afraid to break things in order to learn.
  • Builds systems instinctively. You do not wait to be told how to track something. You create spreadsheets, docs, or trackers because it makes your work—and the team’s—run cleaner.
  • Is highly organized and reliable. You pride yourself on not needing reminders. You follow through. You close loops. You know what is outstanding and where things stand.
  • Is curious about how things work. You are interested in vibe coding, acquisition channels, funnel conversion, investor psychology, and what makes a great go-to-market machine. You dive into rabbit holes—and come back with frameworks and questions.
  • Communicates clearly. You write great meeting notes, structure your thoughts well, and are comfortable across WhatsApp, Slack, Google Suite, Loom, and async comms. You are brief, accurate, and helpful.
  • Your Journey & Expectations

    This role has a clear path to growth. Within your first 12 months, we expect you to own and master the following execution zones :

    1. Client Delivery & Execution Support

  • Join all client and internal growth meetings with the Managing Partner
  • Conduct structured research ahead of meetings : company, industry, funding history, and key players
  • Write and distribute clear post-meeting notes within 24 hours, capturing action items and key insights
  • Build and maintain founder-facing trackers, task lists, and check-in systems that show progress over time
  • Support the deployment of GFV’s Growth by Design playbooks with consistency and visibility
  • 2. Pipeline and GTM Operations

  • Maintain a clean, current HubSpot CRM across all clients, partners, investors, and channels
  • Help qualify leads, tag referral sources, and improve the attribution tracking across our portfolio
  • Create dashboards showing deal progression, founder funnel health, partner activity, and investor touchpoints
  • Own weekly sales funnel reporting : What moved? What stalled? Where are the gaps?
  • Track and report on conversion metrics, open loops, and GTM velocity—highlighting risks proactively
  • 3. Internal System Optimization and Automation

  • Implement AI-powered workflows using Claude, ChatGPT, Perplexity, and Zapier to automate repetitive tasks
  • Help build GFV’s internal “second brain” using Notion, Google Docs, and other system-of-record tools
  • Write, update, and maintain SOPs for client onboarding, investor outreach, project documentation, and reporting
  • Reduce Managing Partner’s time per client by 30–50% by pre-empting needs, handling tasks, and pushing things forward without being asked
  • Constantly identify new tools, workflows, or methods to eliminate drag and increase leverage
  • 4. Strategic Execution & Operational Follow-Through

  • Ensure every meeting, strategy, or conversation turns into action—nothing gets lost in the gaps
  • Help support investor coordination : prep notes, follow-ups, data rooms, and scheduling
  • Coordinate small, high-impact projects with clear timelines, stakeholders, and accountability
  • Participate in quarterly planning and help organize retros, check-ins, and client reviews
  • Capture intel, founder pain points, and internal insights to improve GFV’s GTM and capital playbooks
  • What You Will Gain

  • A direct apprenticeship with a founder / operator who has scaled companies to $100M+
  • An accelerated education in startup growth, investor readiness, operational infrastructure, and strategic thinking
  • Hands-on access to real clients, real problems, and real execution
  • Exposure to 30+ founders and investors across multiple geographies and verticals
  • A launchpad to evolve into Head of Growth Ops, or Venture Operator within 12–24 months
  • A fast-moving environment that rewards initiative, reliability, and creative problem-solving
  • How to Apply

    Send an email to with :

  • Your resume
  • A one-page doc or Loom video showing how you have improved or built a workflow, system, or tool
  • Optional but encouraged) One startup system or sales process you would reinvent—and why
  • Create a job alert for this search

    Client Coordinator • Greater Vancouver Metropolitan Area, Canada

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