business systems analyst

Education

• Bachelor's degree

Work setting

• Private company, corporation or industry

Tasks

• Confer with clients to identify requirements
• Document technical requirements to ensure that products, processes and solutions meet business requirements
• Design, develop and implement information systems business solutions
• Provide advice on information systems strategy, policy, management and service delivery
• Assess physical and technical security risks to data, software and hardware
• Conduct reviews to assess quality assurance practices, software products and information systems
• Resolve conflict situations
• Usability testing

Certificates, licences, memberships, and courses

• AutoCAD Certification
• IBM Certification
• Network+ Certification
• Information Systems Professional (ISP)

Computer and technology knowledge

• Adobe Experience Manager (AEM)
• Automatic data processing (ADP)
• Business intelligence
• Salesforce
• Networking software
• Networking hardware
• Internet
• File management software
• Word processing software
• Presentation software
• Image editing software
• Website creation and management software
• Web service design
• Business diagram software
• Desktop publishing software
• Spreadsheet
• Computer-aided design (CAD)
• MS Office
• MS Windows
• MS Outlook

Area of work experience

• Project implementation
• Quality assurance or control

Area of specialization

• Business process management
• User experience design
• Business methods analysis
• E-commerce

Work conditions and physical capabilities

• Ability to work independently
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Initiative
• Judgement
• Organized
• Innovation
• Analytical

Experience

• 2 years to less than 3 years