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Collections Clerk

Collections Clerk

Fuze HRWinnipeg, Manitoba, Canada
30+ days ago
Salary
CAD45000–CAD50000 yearly
Job type
  • Permanent
Job description

Collections Clerk

We are seeking an experienced Collections Clerk to join our team in Milton, Ontario. The successful candidate must have collections experience in collections / AR and Transportation / Freight industry, is detail oriented, organized and can prioritize. The candidate must have the ability to work in a fast-paced environment with a team player attitude and have excellent oral and written communication skills.

Summary

To ensure all outstanding invoices are collected and disputes are resolved.

Remuneration :

  • Salary – $45,000 – $50,000 / year
  • Shift : 9 : 00am – 5 : 00pm
  • Pension plan (2%)
  • Benefits from day 1 100% except for LTD
  • Vacation : 2 weeks’ vacation After 3 years, 3 weeks vacation
  • Bonus (5% salary + Group bonus company performance)

Responsibilities :

  • Will be handling 4 divisions of the companies’ receivables.
  • Handle and resolve invoice discrepancies / disputes / inquiries.
  • Generate aging reports on a daily / weekly basis.
  • Reconciliation of accounts assigned to each collector, to maintain accurate records of all collection activities, including correspondence and payment details.
  • Monitor and manage the accounts receivable process, including all outstanding invoices and delinquent accounts.
  • Investigation and research to clear short payments / disputes / queries on invoices with the assistance from internal staff or terminals.
  • Follow-ups to be made on unresolved issues on a weekly or daily basis, depending on the situation.
  • Checking 3rd party audit house web portals, navigating and collecting data to use for reconciliation on an account.
  • Processing credit card payments.
  • Sending updates on account changes (ie : address, contacts) to head office and also updating LTL system.
  • Request For Assistance (RFA) process and submissions.
  • Collaborate with the sales team to develop strategies to improve the collections process and minimize bad debt.
  • Provide regular updates to Manager on the status of outstanding accounts and any potential risks or issues.
  • Participate in departmental meetings.
  • Issuing credit notes and reviewing overpayments requests.
  • Backup for weekly cheque deposits online or courier to head office and scanning of invoices.
  • Handle Banking issues such as request of EFT remittances, lost / fraudulent cheques, setting up EFT / E-Transfer / Credit card payment methods.
  • Other duties as may be required.

    • Qualifications :

  • Must have 2+ years collections experience in collections / AR and Transportation / Freight industry.
  • Detail oriented, organized and can prioritize.
  • Ability to work in a fast-paced environment with a team player attitude.
  • Excellent oral and written communication skills.
  • proficiency in Outlook, Excel and Word.
  • Ability to multi-task and be decisive.
  • Strong analytical skills and ability to problem solve.
  • Confidentiality in dealing with client information.
  • Must have knowledge on how to use 3rd party audit house online websites like : CASS, DTA, Nulogx, NTS.
  • Reliable individual who is punctual in performance.

    • If you are a professional individual with a passion for Collections in the transportation industry, we encourage you to apply and join our growing team.