Quality Assessment Representative

Brandt
Regina, Saskatchewan

Brandt is currently seeking a Quality Assessment Representative for our Regina Location.

Duties & Responsibilities

  • Evaluating the quality of calls against pre-established criteria
  • Providing feedback to representatives
  • Assisting in initiatives for continuous improvement

LI-Onsite

Required Skills

  • Previous experience in customer service quality initiatives
  • Excellent communication skills
  • Proficiency in Microsoft Office
  • Bilingual English / French is an asset but not a requirement

Required Experience

  • Previous experience in customer service quality initiatives
  • Excellent communication skills
  • Proficiency in Microsoft Office
  • Bilingual English / French is an asset but not a requirement
    • 27 days ago