Manager, Project Management

KEY ACCOUNTABILITIES

• Drive the overall strategy for project delivery, ensuring alignment with business objectives and organizational goals.
• Oversee the execution of multiple projects, ensuring efficiency, timeliness, and quality while managing risk and maintaining governance standards.
• Champion the implementation and continuous improvement of project management methodologies, ensuring that industry best practices (PMI, PMBOK) are consistently applied across the organization.
• Provide strategic guidance and mentorship to the PM roles, fostering a culture of accountability, knowledge sharing, and high performance.
• Identify opportunities to enhance both project delivery and operational efficiency, promoting a culture of ongoing process optimization and innovation.
• Cultivate strong relationships with internal and external stakeholders, including business units, IT, vendors, and contractors, ensuring alignment on project scope, objectives, and outcomes.
• Monitor and ensure projects are completed on time, within scope, and aligned to the organization’s strategic goals, contributing to overall business success.
• Supports implementation of Business Analysis tools and methodologies that enhance decision-making, process improvements, and the development of effective solutions.
• Lead communication strategies with key stakeholders to ensure transparent reporting, manage expectations, and resolve any project roadblocks.
• Ensure that all projects contribute directly to the organization’s strategic plan, driving measurable outcomes and aligning with core business values.
• Oversees Organization Change Management (OCM) activities across operational and PMO projects.
• Ensure successful adoption of new processes, systems, and organizational structures by applying best practice change-management methodologies.
• Provides expert guidance to project teams, and promotes a culture of learning, collaboration and continuous improvement across the PMO department.
• Always maintain professional confidentiality and privacy.
• Ensure compliance and risk management, through the execution of internal policies and procedures, while consistently adhering to regulatory and legislative requirements.
• Champion ACU’s commitment to values-based banking, respectful workplace and diversity and inclusion.

QUALIFICATIONS

The competencies for this position would typically be acquired through a degree or diploma in a related field, along with a minimum of seven years of experience in project management and business analysis, including at least three years in leadership capacity. Project Management Professional (PMP) is required, Certified Business Analysis Professional (CBAP) considered as an asset.

Key Occupational Skills:

• In-depth knowledge of PMI standards and frameworks (e.g., PMBOK), with the ability to implement and adapt methodologies across diverse projects
• Proven knowledge of established Organizational Change Management frameworks (e.g., Prosci, ADKAR, Kotter) and experience working within PMO methodologies
• Proven ability to drive improvements that enhance both operational efficiency and service quality is essential
• Advanced capabilities in business analysis, quality management, business systems, and process redesign
• Strategic project planning aligned with organizational goals
• Effective oversight of multiple, high-impact projects
• Leadership and coaching of project and business analysis teams
• Strong analytical and continuous improvement capabilities
• Collaborative stakeholder engagement across internal and external groups
• Proven success in delivering complex projects on time and within scope
• Proficient in business analysis tools for data-driven solutions
• Clear, strategic communication and stakeholder management
• Focused on measurable outcomes and strategic value delivery

WHO WE ARE?