Department Manager Health & Wellness

Department Manager - Health & Wellness (Valley Market) - Currently this Department Manager position will support the Kingston Superstore #313 location - In this role you will be responsible for the Health & Beauty, Wellness, Natural Value and Cosmetics departments within the store.

As part of our Management Team, you will be a mentor and leader, developing your team through succession planning initiatives, supporting our Care, Ownership, Respect, and Excellence (CORE) Values.

Part of your responsibility as a Department Manager will include weekly rotational responsibilities / participation as part of our Manager on Duty rotation.

No Previous Retail or Management Experience?

At Loblaw, we offer a comprehensive training program to the successful applicant. While the successful applicant may benefit from having Retail Store Experience or previous experience leading / managing a team, we are on the lookout for a candidate willing to learn and take on a new career in Retail.

What You'll Do :

• To direct and supervise all Health & Wellness staff to secure efficient in stock position and courteous customer service
• Ensure productivity within all areas is efficient, achieving expectations within each department.
• To respond immediately to any customer inquiries, requests and complaints, ensuring courteous customer relations at all times
• To maximize sales and gross profit, ensuring sales’ goals and budgets are met
• To hire all part-time staff and train new employees
• To support and schedule all colleagues ensuring compliance with our scheduling practices and the strict control of wage costs
• To interpret and administer Company policy and ensure compliance with the Employee Guidelines
• Responsible for maintaining the condition of all service counters, production areas and offices (5's standards)
• To ensure the safety and sanitation and overall conditions of the sales floor, back shop, coolers, freezers for each department
• Building and leading diverse teams that foster a workplace of inclusiveness and belonging

What You Bring :

• Flexibility to work a variety of hours which include days, evenings, a periodic night shift, and weekends
• Ability to work in a fast-paced environment
• Ability to lift and move up to 50 pounds and stand for extended periods of time.
• Accept responsibility for department metrics, leadership and colleague engagement.
• Three to five years’ experience in the Health & Beauty, retail service industry considered beneficial
• Prior management experience considered an asset
• Grade 12 Diploma (GED or equivalent)
• Excellent communication and interpersonal / time management skills
• Strong leadership and interpersonal skills with the ability to motivate and develop associates
• Proficiency in basic computer skills, including Microsoft Office
• Knowledge of retail operations, including merchandising, inventory management, and customer service
• Ability to lift and move up to 50 pounds and stand for extended periods of time.

We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a manager in one of our stores, you will have an immediate impact on sales and customer satisfaction.

At Loblaw, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment.

If you want to join a fast-paced winning team and believe you can have an immediate impact, then we want to hear from you!