accommodations manager

Work setting

• Rural area
• Hotel, motel, resort

Tasks

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Prepare budgets and monitor revenues and expenses
• Arrange for and oversee maintenance activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients / guests with special needs
• Establish work schedules
• Manage events
• Organize and maintain inventory

Supervision

• 16-20 people

Computer and technology knowledge

• MS Word
• Quick Books
• Central reservation system (CRS)
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Windows
• Google Drive

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Team player

Screening questions

• Are you authorized to work in Canada?
• Do you have experience working in this field?

Employment terms options

• Evening
• Flexible hours

Employment terms options

• Morning
• Weekend

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Other benefits

• Free parking available

Support for newcomers and refugees

• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)

Support for Indigenous people

• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)