Operations Administrator

Kelly Services are looking for an Operation Administrator to work for a reputable Security company based in Enderby, Leicestershire.

Company Benefits
Salary Circa £24,000 per annum
Full-time and permanent
Monday to Friday | 8 am – 5 pm | 40 hours per week.
5% Company pension | 5% Employee pension

About the role:

Employment for the role is subject to successfully passing a pre-employment Security vetting process.

Responsibilities:

• Answering telephone calls from customers, potential customers, and Field Engineers.
• Setting up maintenance on customer records as needed.
• Amending records accurately including correct completion of e.g.: notes, sales invoices, and new occupier letters.
• Raising and amending Engineers visits and call outs.
• Ensuring all engineers are emailed work before the end of each working day.
• Making entries and amendments as appropriate in record systems.
• When required, placing orders for materials in a timely and accurate way.
• Taking customer credit card payments when necessary and recording the details accurately on the stipulated form.
• Prompt and accurate filing of the office’s paperwork.
• Carrying out mail room duties as needed.
• Any other duties determined from time to time by the Operations Manager.

About you:

• You must have enthusiasm, excellent communications skills and telephone manner.
• The ability to work under pressure in a busy office environment.
• A keen awareness of the importance of excellent customer Service.
• Good computer skills and ability to work accurately are essential.

As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.