Specialist Rental Delivery

Job Summary:

The Rental Delivery Specialist kick starts winter holidays for our guest by conveniently delivering equipment right to their door. The Rental delivery specialist works in small teams to consistently deliver unparalleled service that always exceeds our guest expectations. The Delivery Specialist is trusted to work autonomously & efficiently while fulfilling reservations, as well as maintaining & developing partner relationships.

Delivery Specialists will spend part of their shift in employee-only store spaces, completing the setup of ski/snowboard rental equipment and maintaining shop organization. The majority of a Specialists shift is spent completing equipment deliveries & fittings to various hotels and residences within the resort.

This multi-faceted position requires employees who can work in a fast paced environment, keep to a tight delivery schedule, and work with minimal supervision. You will gain valuable skills by supporting multiple departments and grow as a leader within our development-focused culture. Those who work alongside you are knowledgeable teammates and leaders eager to learn more and share both their skills and their exceptional experiences.

Job Specifications:

• Starting Wage: $22.00/hr - $25.54/hr

• Employment Type: Winter Seasonal 2025/2026

• Shift Type: Full Time hours available

• Housing Availability: No

Job Responsibilities:

• Receive order details from the Delivery Coordinator & setup ski/snowboard equipment to meet guest specifications (we will train you!)

• Work with other Delivery Specialists to organize, pack, and prepare orders for delivery

• Drive company-provided vehicles in winter conditions and maintain safe, professional driving standards

• Handle oneself professionally and courteously while inside guest residences, hotels, and lodges

• Fit guests to their equipment and explain proper, safe use (we’ll train you!)

• Answer any guest questions regarding their reservation, equipment, or the resort in general (we’ll train you!)

• Communicate with managers and team members in order to maximize efficiency

• Maintain a clean, organized work space

• Perform other duties as assigned by the manager on duty

• Act as manager on duty when scheduled

• All other duties as assigned

Job Requirements:

• Team player, enthusiastic, positive attitude

• Excellent communication, organizational skills, and attention to detail

• Previous customer service or sales experience preferred (we will train you!)

• Keen to learn new skills, open-minded

• Excellent time management and ability to handle a time-sensitive delivery schedule

• Self-starter able to work with minimal supervision

• Ability to work a flexible schedule (we’re also flexible to make the job work for you)