Claims Advisor

We offer more than a job, we offer a career!

• We support our employees to shape their career by encouraging continuing education and investing in training and development.
• We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
• We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
• We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
• We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
• We recognize the importance of work-life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

We are looking for a Claims Advisor to join our team in our Toronto office!

As a Claims Advisor, you would be responsible for managing insurance claims on behalf of clients, ensuring timely, fair, and accurate resolution. This role involves acting as a liaison between clients, insurers, and other stakeholders, providing guidance and support throughout the claims process. We are looking for someone to work in a multi-line capacity handling claims in the property, casualty and auto space. Specific niche areas that may be of interest would include aviation and equine. If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team!

Your day as a Claims Advisor

• Review relevant policies upon notification of a new claim.
• Identify applicable coverages, exclusions, limits, deductibles
• Assist clients with below deductible claims.
• Evaluate and identify the proximate cause of loss
• Estimate damages and losses sustained to assist in settlement of the claim, appoint vendors as necessary.
• Conduct claims and coverage analysis and recommend solutions to coverage issues.
• Negotiate payments and reimbursements with the insurers on the client’s behalf.
• Provide regular updates to the client as needed
• Maintain current and accurate files and documentation for each claim
• Build and maintain excellent relationships with adjusters, insurers and suppliers, clients.
• Prepare and update loss bordereaux as applicable.
• Establish and conduct regularly scheduled claims reviews as needed
• Comply with corporate policies and procedures.

Our ideal candidate

• 3-5 years of experience in the insurance industry.
• Excellent knowledge of insurance coverages.
• RIBO Licensed preferred; must be willing to get licensed if not already.
• Pursuing CIP, CRM certifications is an asset.
• Strong analytical, problem solving and communication skills.
• Good knowledge of the MS Office Suite (Excel, Outlook and Word)
• Effective time management and organizational skills.
• Resourceful, customer focused and service oriented.
• Strong attention to detail and precision.
• Ability to work well under pressure.
• Desire to work in a high performance environment.
• Eagerness to learn and develop technical skills in a variety of coverage areas.

This posting is for an existing vacancy position.

The expected salary for this role ranges from $65,000 to $85,000. Annual salary will be determined by factors including prior experience, location, business segment, and relevance of the candidate’s skills to the role.

Who we are.

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1,500 professionals located in 27 offices across the country. Thanks to its Local International Office Network of independent brokers (LION), BFL CANADA provides clients with privileged access to insurance partners in over 140 countries, helping to support their operations both in Canada and globally.

Our BFL CANADA Toronto office is located in beautiful downtown, in the core of the Financial District. Easily accessible by public transit, our office is close to a plethora of top-notch restaurants, ideal for enjoyable lunches or drinks after work. Let’s stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

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We welcome and encourage applications from people with diverse abilities. BFL Canada is committed to fostering an environment that is diverse, equitable, inclusive, and accessible to all. The diversity of our talents enables innovation and creativity through diverse backgrounds, different thinking, and unique knowledge. Accommodation is available on request for candidates taking part in all aspects of the selection process.

BFL CANADA does not use any Artificial Intelligence tool or technology to screen, evaluate, or select applicants.

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.

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