Accounts Payable Technician

Overview

We are Dulcedo At Dulcedo, talent management is not about volume - it’s about strategy, structure, and long-term vision. We are a full-service talent management agency specializing in the representation of creators, influencers, athletes, models, and entertainment talent across North America and internationally. Our mission is to build scalable, sustainable careers for our talent while delivering white-glove service to the brands and partners who collaborate with them. We believe in strong systems, thoughtful recruitment, and intentional growth, not short-term wins or reactive hiring.

Dulcedo is the largest multidisciplinary talent management group in Canada and a recognized leader across the US and North American markets. We manage the global careers of 500+ models, hundreds of Olympic and professional athletes, and a growing roster of top-tier digital creators, influencers, and streamers. With offices in Montreal and Toronto and an extensive network across Los Angeles, New York, Miami, and beyond, Dulcedo operates at the intersection of talent, culture, and entertainment.

Above all, Dulcedo is a people-first organization. Our team is made up of ambitious, collaborative, and high-performing individuals who care deeply about culture, integrity, and impact. Proudly certified as a Great Place to Work, we foster an environment where people are empowered to grow, challenge themselves, and do meaningful work alongside industry-leading talent.

The Opportunity

In a fast-paced, high-volume finance environment, our future Accounts Payable Technician will play a key role in ensuring accurate, timely, and well-documented payments. This position has a dual focus: talent-related payables, involving direct and structured interaction with talents, as well as corporate accounts payable, handled through standardized internal processes.

This is an execution-driven role offering strong exposure to operational accounting and customer service. Reporting to the Corporate Controller, the AP Technician is supported by senior finance resources for fiscal, tax, and complex exceptions, while remaining fully accountable for day-to-day payment accuracy, consistency, and follow-through. This role is central to delivering a reliable and positive payment experience for both our talents and business partners.

Responsabilités / Responsibilities

• Process and execute talent payments in accordance with established schedules, contracts, and approval workflows.
• Validate accuracy and consistency between invoices, contracts, amounts due, and payments issued.
• Act as a primary point of contact for talents regarding payment-related inquiries, providing clear, professional, and reassuring communication.
• Identify discrepancies, missing documentation, or exceptions; document issues clearly and escalate for senior review when required.
• Apply approved decisions and maintain accurate system records, audit trails, and documentation in the ERP system.
• Process corporate vendor invoices and payments, ensuring proper approvals, coding, and compliance with internal procedures.
• Maintain organized, complete, and up-to-date accounts payable records for talents and corporate vendors.
• Support backlog reduction and day-to-day operational efficiency within accounts payable.
• Contribute to continuous improvement by flagging recurring issues and helping refine processes, documentation, and standard responses.
• FR: Traiter et exécuter les paiements aux talents selon les échéanciers, contrats et processus d’approbation établis.
• Vérifier l’exactitude et la cohérence entre les factures, contrats, montants dus et paiements effectués.
• Agir comme point de contact principal pour les talents concernant les questions liées aux paiements, avec une communication claire, professionnelle et rassurante.
• Identifier les écarts, documents manquants ou situations exceptionnelles, les documenter adéquatement et les escalader pour validation lorsque requis.
• Appliquer les décisions approuvées et assurer une documentation rigoureuse, incluant les pistes d’audit, dans le système ERP.
• Traiter les factures et paiements des fournisseurs corporatifs en respectant les processus d’approbation et de codification établis.
• Maintenir des dossiers de comptes fournisseurs complets, organisés et à jour.
• Contribuer à la réduction des arriérés et à l’efficacité opérationnelle des comptes fournisseurs.
• Participer à l’amélioration continue en identifiant les enjeux récurrents et en aidant à optimiser les processus, outils et communications standards.

Ideal Profile

• 2–4 years of experience in accounts payable or financial administration, ideally in a fast-paced environment.
• Comfortable handling high volumes and structured, operational workflows with consistency and accuracy.
• Highly organized with strong follow-up and prioritization skills.
• Enjoys working in a service-oriented role, with a focus on clear, professional communication.
• Confident using ERP systems, Excel, and collaborative tools to stay efficient and organized.
• Experience with NetSuite is a strong asset.
• Calm, professional, and empathetic in all interactions - even under pressure.
• Detail-oriented, reliable, and takes ownership of your work from start to finish.
• Comfortable working within clear frameworks and knowing when to escalate.
• Curious, eager to learn, and motivated by process improvement and operational excellence.

Avantages / Perks

• Unlimited Paid PTO: Yes, really. Enjoy true work–life balance with the freedom to take the time you need, when you need it!
• 12 Monthly Personal Days: One extra day off every month to recharge and relax
• Flexible Work Environment: Minimal office attendance for those near our hubs, giving you room to adapt your schedule with ease.
• Montreal & Toronto Offices: Snacks, great vibes, and pet-friendly spaces.
• Remote Work: Ideal for travelers, expats, and digital nomads who want to grow their career without staying in one place.
• Freestyle Fridays: We wrap up at 2:00 PM ET every Friday. Long weekends, every week.
• Comprehensive Insurance: Dental, vision, and medical coverage for you and your loved ones.
• Room to Grow: Take advantage of real internal mobility in a fast-growing company where “sky’s the limit” isn’t just a saying.
• The Best of Both Worlds: A vibrant startup spirit backed by 15+ years of experience and the stability of a well-established organization.

$55,000 - $62,500 a year

This job posting is for an existing vacancy and represents an immediate opportunity to join our team. Cette annonce représente une opportunité immédiate pour rejoindre notre équipe. On prendra le temps de considérer toutes les applications. Un gros merci à l’avance pour ton intérêt. Sache qu'on communiquera seulement avec les candidats sélectionnés pour une entrevue.

Merci pour ta compréhension et bonne chance!