Enterprise AI Support

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Enterprise AI Support – Accenture (St. Catharines, Ontario)

Exciting opportunity with our large AI client! Join Accenture’s Enterprise AI Support team, providing world‑class support for one of the world’s leading AI platforms and helping organizations around the globe transform how they interact with next‑generation technologies.

As part of Accenture’s Business Process Delivery group, you’ll troubleshoot, improve systems, and ensure every customer experience exceeds expectations.

We’re offering a $19.23 / hr starting wage, a $2,000 signing bonus, and a fast‑track growth path, where high performers often advance within 6–12 months.

Why Accenture?

At Accenture, you’ll join a company recognized as one of Canada’s Top Employers for 13 consecutive years.

You’ll work in a dynamic environment that encourages growth, collaboration, and innovation.

What Sets Us Apart

• Competitive starting wage of $19.23 / hour and a $2,000 sign‑on bonus
• Rapid career advancement opportunities within 6–12 months
• Comprehensive benefits package, including health, wellness, paid time off, and retirement plan options
• Shift premiums for hours worked after 9 : 00 p.m., seven days a week
• Language premiums up to $4 / hour for bilingual customer support (subject to testing and queue assignment)
• Full‑time schedules (35–44 hours / week) with monthly schedule flexibility based on performance
• Annual performance‑based salary increases and recognition programs
• Spacious, technology‑enabled workstations and modern collaboration tools
• Professional development with paid training, coaching, and continuous learning opportunities
• A sense of community and belonging — with active Employee Resource Groups and volunteer initiatives

What You’ll Do

Basic Qualifications

Preferred Qualifications

Professional Skills

Role Details

Grow with Accenture

Join a team dedicated to building safe, secure, and responsible AI experiences. At Accenture, you’ll sharpen your technical, analytical, and risk‑assessment skills while helping ensure every application on our client’s AI platform is trusted and compliant—making the digital world safer for everyone.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full‑time employment, for roles that may be hired as set forth below.

The recruiting efforts for this position are intended to fill a brand new position. The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate. Information on benefits is here.

Role Location Hourly Salary Range : British Columbia / Ontario $19.23 to $19.23

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